Customer Service Representative

7 days ago


Topeka, Kansas, United States Mercury Broadband Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Analyze and diagnose technical issues, and provide solutions or escalate to senior technicians as needed
  • Answer customer inquiries and provide product information
  • Make recommendations to customers based on their needs and preferences
  • Address customer concerns and resolve issues in a timely and professional manner

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of customer service experience preferred
  • Basic computer skills and proficiency with Microsoft Office
  • Ability to work in a fast-paced environment and meet productivity standards

What We Offer:

  • Competitive hourly wage
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including health, vision, and dental insurance
  • 401(k) plan with company match

About Mercury Broadband:

Mercury Broadband is a leading provider of high-speed Internet and digital phone service. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.



  • Topeka, Kansas, United States IONOS Inc Full time

    Customer Service RepresentativeIONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, resolving technical and billing issues, and selling our products and services.Key Responsibilities:Resolve customer...


  • Topeka, Kansas, United States Capfed Full time

    Job Title: Customer Service RepresentativeJob Summary:Capfed is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and building strong relationships with our customers.Key Responsibilities:Provide...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and resolving technical issues? We're seeking a skilled Customer Service Representative to join our team at Mercury Broadband.About the RoleAs a Customer Service Representative, you will be the primary point of contact...


  • Topeka, Kansas, United States IONOS Inc Full time

    Customer Service RepresentativeIONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key Responsibilities:Resolve customer issues via...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key...


  • Topeka, Kansas, United States Lloyds Bank plc Full time

    Position Title:Customer Support RepresentativeSalary:£23,500Location:Stafford and surrounding areasHours:35 hours per week, including some SaturdaysWorking Pattern:Full-timeAbout the Role:In this full-time branch-based role, you will be instrumental in enhancing customer experiences and contributing to the success of our community-focused banking services....


  • Topeka, Kansas, United States Mercury Broadband Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and resolving technical issues? We're seeking a skilled Customer Service Representative to join our team at Mercury Broadband.Key Responsibilities:Provide technical support to customers via phone, email, and chatAnalyze...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring a positive experience for our...


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our members, providing support and guidance to help them navigate their healthcare journey.Key ResponsibilitiesRespond...


  • Topeka, Kansas, United States Genesis Health Clubs Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Genesis Health Clubs. As a key member of our staff, you will be responsible for ensuring the financial growth and success of our company by maintaining and assisting members and potential members with financial questions.Key ResponsibilitiesData...


  • Topeka, Kansas, United States Elevance Health Full time

    Customer Care Representative OpportunityElevance Health is seeking a dedicated and compassionate Customer Care Representative to join our team. As a key member of our customer service team, you will play a vital role in providing exceptional support to our members, helping them navigate the healthcare system and addressing their concerns in a timely and...


  • Topeka, Kansas, United States Capitol Federal Savings Bank Full time

    Job Title: Customer Experience Representative Job Summary: We are seeking a highly skilled Customer Experience Representative to join our team at Capitol Federal Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with a polite, professional,...


  • Topeka, Kansas, United States Capitol Federal Savings Bank Full time

    Job Title: Customer Experience Representative Job Summary: We are seeking a highly skilled Customer Experience Representative to join our team at Capitol Federal Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with a polite, professional,...


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a Customer Care Representative, you will play a critical role in delivering exceptional customer service to our members, providing timely and accurate information, and resolving issues in a professional and empathetic...


  • Topeka, Kansas, United States Conduent State Healthcare, LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Conduent State Healthcare, LLC. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide high-quality customer service and support to clients...


  • Topeka, Kansas, United States Oak View Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Oak View Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests while working in a fast-paced concession stand environment.Key ResponsibilitiesCash Handling: Conduct cash...


  • Topeka, Kansas, United States JoAnn Full time

    Join the JoAnn TeamWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving sales through various channels.Key Responsibilities:Customer Service: Provide top-notch customer service, ensuring customers feel valued...


  • Topeka, Kansas, United States Gainwell Technologies Full time

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gainwell Technologies. As a Senior Support Associate, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a timely and...


  • Topeka, Kansas, United States Gainwell Technologies Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Gainwell Technologies. As a Senior Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Topeka, Kansas, United States YoungWilliams PC Full time

    Job DescriptionJob SummaryYoungWilliams PC is seeking a highly skilled Customer Service Representative to provide exceptional customer service to internal and external customers. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to resolve customer issues promptly and professionally.Key...