Insurance Sales Center Team Leader

1 week ago


Philadelphia, Pennsylvania, United States AAA Club Alliance Inc. Full time

AAA Club Alliance Inc. is seeking a dedicated Supervisor to oversee their Insurance Call Center Sales Team. This role involves managing the daily functions of the sales center, driving insurance sales performance, and fostering collaboration among team members to enhance customer satisfaction.

This position is remote, and candidates must reside in designated states.

What We Provide:

  • Attractive base salary
  • Paid time off and holidays
  • 401(k) retirement plan
  • Comprehensive medical, dental, vision, and prescription benefits
  • Complimentary AAA membership and life insurance coverage

Key Responsibilities:

  • Guide and mentor sales associates
  • Offer technical guidance and coaching
  • Oversee phone systems and sales metrics
  • Manage staffing requirements and schedules
  • Develop action plans and address escalated customer concerns

Essential Qualifications:

  • Associate's degree in Business or a related discipline
  • 5+ years of experience in insurance sales with supervisory responsibilities
  • Active Property & Casualty insurance license is mandatory
  • Excellent communication and computer proficiency

AAA Club Alliance Inc. is committed to being an equal opportunity employer.



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