Technical Operations Specialist
2 weeks ago
We are seeking a skilled Technical Operations Specialist to join our team in a hybrid capacity. This role involves working on a project with the Department of Education, utilizing intermediate-level skills in Linux to expand technical expertise.
Key Responsibilities:- Monitor and support IT and systems infrastructures.
- Conduct analysis, planning, and evaluation of various IT tools.
- Respond to triage requests and provide guidance and support for system needs and upgrades.
- Troubleshoot and resolve problems efficiently, escalating complex issues as needed.
- Implement standards for computer operations, ensuring compatibility between hardware and software.
- Run tests on and maintain operating systems and related software.
- Schedule, perform, and monitor system backups and data recoveries.
- Perform root cause analysis, diagnostics, and monitoring on production systems.
- Assist in planning and designing new platforms and integrating new technologies into existing infrastructure.
- Effectively create and maintain relevant systems documentation and user guides.
- Assist with creating and reviewing technical system recovery plans.
- Review the problem management register and identify actions.
- Bachelor's Degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
- 0-3 years of experience in IT, systems administration, or a related field.
- Strong knowledge of RHEL Operating Systems and containerization.
- Ability to analyze, troubleshoot, and resolve basic/routine system hardware, software, or networking-related problems.
- Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant.
- Exceptional customer service skills.
- Experience with cloud infrastructure, digital workspace, and storage technology.
- Intermediate-level proficiency with Linux.
- Beginner-level proficiency with Oracle SQL, Ansible Tower, and Python Automation.
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Technical Operations Specialist
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Technical Support Specialist
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IT Technical Support Specialist
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Technical Sales Specialist
1 month ago
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Technical Sales Specialist
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Technical Sales Specialist
5 days ago
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Technical Decontamination Specialist
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Customer Technical Specialist
3 weeks ago
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