Transportation Coordinator

2 weeks ago


San Antonio, Texas, United States Maruti Transportation Full time

About Maruti Transportation

Maruti Transportation is a leading provider of transportation services, committed to delivering safe, reliable, and efficient solutions for our clients.

Job Description: Transportation Coordinator

We are seeking a highly organized and detail-oriented Transportation Coordinator to join our team. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a commitment to providing exceptional customer service.

Responsibilities
  • Dispatch Management: Utilize a two-way radio system and Automated Vehicle Locator (AVL) technology to monitor vehicle movements and driver activities.
  • Customer Communication: Respond promptly and courteously to inquiries from the public, providing information about our services and schedules.
  • Operational Coordination: Maintain constant communication with road supervisors, relaying updates on transportation activities and addressing any issues or concerns.
  • Emergency Response: Coordinate emergency response procedures during weather events, vehicle breakdowns, or other unforeseen circumstances.
  • Collaboration: Work closely with representatives from law enforcement, fire departments, and other agencies to ensure smooth operations and address road-related emergencies.
  • Record Keeping: Maintain accurate logs of all transportation activities, including pickups, routing information, incidents, complaints, and resolutions.
  • Driver Management: Schedule drivers effectively based on daily trip volumes and operational needs. Reconcile driver manifests and input data into the reporting system.
  • Safety Compliance: Adhere to all safety protocols and procedures. Report any potential safety hazards or concerns to the Operations Manager.
Qualifications

• Proven experience in dispatching or a related field.

• Excellent communication, interpersonal, and problem-solving skills.

• Strong organizational and time management abilities.

• Proficiency in computer operations, including scheduling software and reporting systems.

• Ability to work effectively under pressure and handle multiple tasks simultaneously.

Maruti Transportation is an equal opportunity employer. We value diversity and encourage applications from all qualified individuals.



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