Customer Experience Representative
3 weeks ago
Serenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed.
Responsibilities- Be the face of Serenity Healthcare, providing exceptional customer service and support to patients.
- One on one coaching and commitment to patients during treatment, helping them achieve their goals.
- Graduate Serenity's paid TMS training program, gaining expertise in TMS treatment.
- Own outcomes of patient treatment, working closely with the team to ensure success.
- High School Diploma/GED.
- Strong customer service mindset and three years' work experience in customer service.
- Excellent verbal and written communication, and basic math skills.
- Well-versed in de-escalation skills and ability to connect with individuals.
- Accelerated healthcare career growth – rapid advancement opportunities.
- Insurance benefits (Medical, Dental, Vision) and 401K.
- 20 days off annually (10 PTO days and 10 Holidays).
- Employee access to Serenity's treatment options.
At Serenity Healthcare, we're committed to revolutionizing the field of healthcare by providing patients with access to TMS treatment. If you're passionate about helping others and building a career in healthcare, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
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