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Assistant Manager

2 months ago

San Diego, California, United States Pacific Dental Services Full time

Job Summary

Pacific Dental Services is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a critical role in supporting the Operations Manager in achieving financial performance and revenue growth strategies for our locations.

Key Responsibilities

  • Assist the Operations Manager in achieving financial performance and revenue growth strategies
  • Work with the Operations Manager to understand and leverage knowledge of dental services in the local market
  • Provide leadership and guidance to achieve individual and team success
  • Support and drive Pacific Dental Services' mission and culture
  • Act as the manager in the Operations Manager's absence
  • Plan and prepare work schedules and assign employees to specific duties
  • Work with staff to develop successful patient communication skills and facilitate learning
  • Drive year-over-year revenue and profit growth
  • Ensure adherence to cash management and accounting protocols
  • Provide feedback on tactics that change financial and patient outcomes
  • Create an environment that promotes Pacific Dental Services' culture and values daily
  • Deliver a Perfect Patient Experience
  • Provide effective leadership, coaching, and mentoring

Requirements

  • High School Diploma or general education degree (GED)
  • Bachelor's or Master's degree preferred
  • One or more years of complex business and/or managerial experience
  • Knowledge of dental plans, fees, general plan design, administrative guidelines, limitations, and exclusions
  • Business correspondence and business reporting techniques
  • Business principles of profit and loss statements
  • Displays independent judgment and willingness to make timely and accurate decisions
  • Strong sense of personal responsibility and ability to work with others
  • Ability to lead a team, prioritize duties, coach, mentor, train, write effective performance evaluations, conduct feedback, and handle employee relations issues
  • Demonstrates a strong ability to identify, analyze, and solve problems
  • Detail-oriented, organized, process-focused, problem-solver, self-motivated, proactive, customer-service-focused
  • Ability to create presentations and use outstanding presentation skills

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition reimbursement
  • Child care assistance
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.