Patient Service Representative

11 hours ago


Elgin, Illinois, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide efficient and high-quality service to patients, including registration, scheduling, and billing.
  • Coordinate patient appointments and communicate with patients and staff to ensure seamless care.
  • Answer multiple incoming telephone lines and respond to patient inquiries in a timely and professional manner.
  • Distribute communications and notifications to patients and staff as needed.
  • Resolve patient questions and concerns, including billing and insurance issues.
  • Schedule future appointments and requisitions, laboratory tests, and other diagnostic tests as needed.
  • Notify patient care areas when patients have arrived and are ready to be seen.
  • Accurately identify patient insurance and verify eligibility as needed.
  • Perform other related duties as required.
Requirements
  • High school diploma or equivalent required.
  • Two to three years of customer service experience in a high-volume, high-stress environment.
  • Experience handling difficult callers and patients.
  • Ability to work in a fast-paced environment and multitask with accuracy and attention to detail.
  • Strong interpersonal and communication skills.
  • Knowledge of medical terminology and billing procedures preferred.
Working Conditions

This position requires the ability to work in a high-volume, fast-paced environment with frequent interruptions. The ideal candidate will be able to work effectively in a team environment and provide exceptional patient care and administrative support.



  • South Elgin, Illinois, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Services: Provide efficient and...


  • Elgin, Illinois, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Registration Representative to join our team at R1. As a key member of our patient registration team, you will play a vital role in ensuring a smooth and efficient registration process for our patients.Key ResponsibilitiesRegistration and Data Entry: Accurately collect and enter patient...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Advocate Aurora Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for patients, while also providing exceptional customer service and support to our patients and...


  • Elgin, Illinois, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Registration Representative to join our team at R1. As a key member of our patient registration team, you will play a vital role in ensuring a smooth and efficient registration process for our patients.Key ResponsibilitiesRegistration and Data Entry: Accurately collect and enter patient...


  • Elgin, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Advocate Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for patients. Your primary responsibility will be to collect and verify patient demographic and...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Advocate Aurora Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while also providing exceptional customer service and support.Key ResponsibilitiesPerform pre-registration and...


  • Elgin, Illinois, United States Advocate Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Advocate Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for patients. Your primary responsibility will be to collect and verify patient demographic and...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    About the RoleThis is a dynamic opportunity to join Advocate Aurora Health as a Patient Service Representative. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesPatient Services: Provide high-quality service to patients,...


  • Elgin, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Advocate Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.Key ResponsibilitiesRegistration and Scheduling: Accurately collect and verify...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Advocate Aurora Health. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth registration process for patients, from initial contact to final billing.Key ResponsibilitiesProvide exceptional customer service to patients,...


  • Elgin, Illinois, United States OrthoIllinois Full time

    **Company Overview**OrthoIllinois is a leading bone and joint center in northern Illinois, providing university-quality care delivery since 1967. Our multi-specialty philosophy focuses on exceptional customer service, making us an ideal workplace for candidates with outstanding interpersonal skills.**Job Summary**The DME Patient Service Representative is a...


  • Elgin, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...


  • Elgin, Illinois, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring a seamless and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient and insurance information...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    Job Summary: We are seeking a skilled Patient Access Representative to join our team at Advocate Aurora Health. As a key member of our patient access team, you will play a critical role in ensuring seamless patient experiences from initial contact to registration and beyond.Key Responsibilities:Greet and Acknowledge Patients: Provide a warm and welcoming...


  • Elgin, Illinois, United States OrthoIllinois Full time

    Job Title: DME Patient Service RepresentativeCompany Overview: OrthoIllinois is a leading bone and joint center in northern Illinois, providing university-quality care delivery since 1967. We are committed to exceptional customer service and seek candidates who share our values.Job Summary: We are seeking a DME Patient Service Representative to coordinate...


  • Elgin, Illinois, United States OrthoIllinois Full time

    Job Description**Company Overview**OrthoIllinois is a leading bone and joint center in northern Illinois, providing university-quality care since 1967. Our multi-specialty approach ensures seamless patient experiences.**Job Summary**The DME Patient Service Representative plays a vital role in coordinating patient flow and account management, ensuring...


  • South Elgin, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our Internal Medicine team. As a key member of our practice, you will provide exceptional customer service to patients and ensure a smooth and efficient experience.Key ResponsibilitiesProvide top-notch customer service to patients and company...


  • Elgin, Illinois, United States OrthoIllinois Full time

    **Company Overview**OrthoIllinois is a leading bone and joint center in northern Illinois, providing university-quality care delivery since 1967. Our multi-specialty approach focuses on exceptional customer service and patient satisfaction.**Job Summary**The DME Patient Service Representative plays a critical role in coordinating patient flow and account...


  • Elgin, Illinois, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Elgin, Illinois, United States Wcnorthwest Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waste Connections in Elgin, IL.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving issues and concerns in a timely and professional manner.Key...