Funeral Service Coordinator
1 month ago
We are seeking a skilled and compassionate Funeral Assistant to join our team at Park Lawn Memorial Group, LLC.
Job SummaryThis role involves interacting with client families during their time of need, providing exceptional service, and ensuring a premier level of client satisfaction.
Key Responsibilities- Provide information and assistance to client families and other individuals entering the office.
- Assist with the movement of casketed deceased and other related items in and out of the visitation area, funeral home chapel, church, or other place of service.
- Ensure public spaces are clean and prepared prior to and at the conclusion of scheduled services.
- Assist client families in and out of limousines, with special emphasis on the handicapped and elderly.
- Participate in funeral services and visitations, including greeting visitors, coordinating pallbearers, and parking.
- Four-year degree or equivalent combination of education and experience preferred.
- Minimum of 1-year experience in client relations or a related field.
- Valid state-issued driver's license in good standing and an acceptable driving record.
- Communication Proficiency.
- Teamwork Orientation.
- Detail Orientation.
- Thoroughness.
- Customer Service Orientation.
- Time Management.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The duties associated with this position are generally performed in an indoor office setting.
- Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
- Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company-owned vehicle.
- Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
- This position may also require reaching, pushing, and pulling.
- This position may also be exposed to chemicals and/or bloodborne pathogens. Exposure risk is considered: Low
- Overtime is sometimes necessary or required.
- This position may require up to 10 percent out-of-area and overnight travel.
- Travel is primarily local, occurring during the business day only.
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