Sampling Operations Coordinator
4 weeks ago
Alfred H Knight Group is seeking a highly skilled Sampling Operations Coordinator to join our team in Spartanburg, South Carolina. The ideal candidate will be responsible for providing overall inspection and analysis services for metals and minerals commodities within the AHK Group.
Key Responsibilities:
- Deliver first-class customer service with a 'right first time' approach.
- Contribute to the achievement of departmental KPIs.
- Manage key client accounts.
- Monitor Inspector movements and collaborate with colleagues to maintain schedules.
- Ensure accurate and timely communications between internal and external clients.
- Provide accurate and timely finalised documentation to external clients.
- Coordinate the flow of information between local offices and external clients.
- Build relationships with overseas colleagues to support operational objectives.
- Take responsibility for your own learning and development.
Requirements:
- Effective verbal and written communication skills.
- High attention to detail.
- Proactive approach to customer service delivery.
- Inquisitive and willingness to learn and develop skills and knowledge.
- Excellent communicator at all levels.
- Ability to work independently and as part of a wider team.
Essential Qualifications:
- Good interpersonal skills.
- Team player with dignity and respect for colleagues.
- Good understanding of quality of service.
- Excellent organisation and time-management skills.
- IT Literate with competence in Microsoft software packages.
Desirable Qualifications:
- Working knowledge of inspection and supervision.
- Good commercial understanding.
- Working knowledge of quality services.
- Working knowledge of basic profit and loss systems.
Benefits:
- 401K with company contributions.
- Medical, dental, and life insurance.
- Disability insurance and vision insurance.
- AFLAC supplemental programs.
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