Client Engagement Specialist

2 weeks ago


Baton Rouge, Louisiana, United States CEG Full time

About Us:
CEG is a leading provider of advanced construction technology solutions, dedicated to enhancing operational efficiency for contractors. Our mission is to empower businesses in the construction sector to optimize productivity while effectively managing their financial resources. We are committed to building lasting relationships with our clients through exceptional service and support.

Position Overview:
Client Engagement Specialist

Location:
Remote

Role Summary:

We are in search of a proactive Client Engagement Specialist who will oversee quoting, sales assistance, warranty oversight, and work in close collaboration with the Operations Manager.

This position is vital for providing the necessary expertise and support to facilitate business growth.

Key Responsibilities:
1. Develop and maintain strong client relationships, ensuring an exceptional customer experience through internal sales efforts.
2. Generate customer quotes for new warranty agreements and renewals.
3. Provide assistance to sales and operational teams, ensuring smooth workflows.
4. Monitor and report on key performance indicators and metrics.
5. Coordinate order processing to enhance operational efficiency.
6. Oversee shipping logistics for outgoing orders.
7. Manage warehouse activities to support both internal and external client needs.

Qualifications:
• A bachelor's degree is required.
• 3 to 5 years of leadership experience is preferred.
• A solid understanding of the rental sector is highly regarded.
• Proficiency in Microsoft Office Suite is essential.
• A valid driver's license with a clean driving record is necessary.
• Excellent communication and interpersonal skills are crucial.

Employee Benefits:
CEG is proud to offer a comprehensive benefits package that sets us apart in the industry.

Benefits Include:
• Comprehensive Health Insurance (including Vision Discount)
• Dental Coverage
• Paid Holidays
• Simple IRA Retirement Plan
• Retirement Benefits

All candidates must undergo pre-employment drug screening and provide proof of employment eligibility.

Commitment to Diversity:
CEG is dedicated to promoting diversity and providing equal employment opportunities to all individuals. We welcome applications from candidates of all backgrounds.

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