Client Support Specialist

5 days ago


Baton Rouge, Louisiana, United States Industrial Electronic Supply Full time

As Industrial Electronic Supply, Inc. (IES) continues to grow, we are seeking a full-time **client support specialist** to enhance our team. IES specializes in **industrial automation, control systems, power distribution, and instrumentation**. We pride ourselves on delivering top-tier products and solutions.

**About Us**

Founded in 1963, IES is a **privately held regional distributor** known for our **dedicated and loyal workforce**. Our team comprises industry veterans who have contributed to our success over the years.

If you possess a genuine desire to provide outstanding service and support, we invite you to explore a career with IES.

**KEY RESPONSIBILITIES**

  • Assist clients with inquiries regarding product details, pricing, and stock availability.
  • Efficiently process and monitor quotes and orders.
  • Engage with clients to build and maintain strong relationships.
  • Research and propose suitable product solutions.
  • Support inventory management efforts.
  • Contribute to daily branch operations.
  • Enhance product knowledge through ongoing training and development.

**REQUIRED EXPERIENCE, EDUCATION & SKILLS**

  • Strong technical understanding and basic electrical knowledge through education or experience.
  • Sales experience and familiarity with relevant products and applications are advantageous.
  • Exceptional communication skills and customer service orientation.
  • Strong work ethic and ability to thrive in a collaborative environment.
  • Proficient verbal and written communication skills, capable of engaging professionally with all organizational levels and external partners.
  • Effective time management and organizational abilities.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Completion of drug screening and pre-employment assessments is mandatory.

**BENEFITS OF JOINING IES**

  • Competitive salary structure with commission opportunities.
  • Continuous product training and development.
  • 401K plan with company matching.
  • Comprehensive health and life insurance coverage.
  • Short-term and long-term disability insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Paid volunteer day to support a non-profit organization of your choice.

IES is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by law.

We maintain a drug-free workplace and require pre-employment substance abuse testing.



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