Customer Engagement Associate

2 weeks ago


Fort Worth, Texas, United States National HME, Inc. Full time
Customer Service Representative

Job Type: Full-time

Location: RICHLAND HLS, TX

National HME, Inc. stands as a prominent provider of durable medical equipment, operating numerous branch locations across the nation. We are in search of a caring and committed Customer Service Representative to enhance our team. In this position, you will play a vital role in positively influencing the lives of patients requiring assistance.

Key Responsibilities:

  • Engage with customers while ensuring precise record-keeping
  • Process orders for service modifications and deliveries
  • Resolve customer inquiries and complaints effectively
  • Maintain electronic patient documentation
  • Collaborate with colleagues to elevate operational efficiency
  • Follow company policies and guidelines diligently

Qualifications:

  • Participate in efforts aimed at enhancing operational effectiveness
  • Work collaboratively with team members and supervisors
  • Support and embody the company’s Mission, Vision, and Goals

National HME is an equal opportunity employer committed to fostering diversity and inclusion. We seek individuals who are enthusiastic about assisting others and aspire to make a meaningful impact in their communities. If you are looking for a career that is driven by purpose, consider joining our team and contributing to something significant.



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