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Customer Service Associate

2 months ago

Fort Worth, Texas, United States Allied Electronics Full time

About Allied Electronics

Allied Electronics & Automation is a leading distributor of industrial automation, interconnect, cabling, and electromechanical products. We pride ourselves on our commitment to delivering exceptional customer service and support.

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for distributing and processing customer quotes and purchase orders, as well as performing administrative duties on customer e-commerce platforms.

Key Responsibilities

  • Retrieve, distribute, and/or enter customer quotes from various platforms
  • Retrieve, distribute, acknowledge, and/or enter or update customer purchase orders from email and customer or 3rd party E-Commerce platforms
  • Customer Account assignment coding
  • Engage with internal stakeholders to ensure orders are processed timely
  • Perform administrative duties on customer E-Commerce platforms as required

Requirements

  • Excellent Microsoft Office skills
  • Strong written/verbal communications and follow-up skills
  • Ability to collaborate with colleagues
  • Strong attention to detail
  • Highly organized
  • Ability to multi-task
  • Ability to work or interpret data independently

What We Offer

Allied Electronics & Automation is an equal opportunity employer and offers a competitive compensation package, including benefits and opportunities for professional growth and development.