Patient Services Coordinator

3 days ago


Phoenix, Arizona, United States OrthoArizona Full time
About OrthoArizona

At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. As a leading orthopedic group, we have grown to have over 30 locations and over 75 orthopedic specialists. Our multi-specialty orthopedic clinics offer a range of services, including Pain Management, Physical & Hand Therapy, Athletic Performance, X-ray, and MRI, as well as InstantOrthoTM, a Walk-in Clinic for Urgent Orthopedic Conditions.

We are seeking a highly skilled and detail-oriented Advanced Imaging Patient Services Specialist to join our team. As a key member of our front desk team, you will be responsible for ensuring a smooth and efficient patient experience. Your primary duties will include checking in patients, scheduling appointments, and interacting with patients, family members, and healthcare team members. You will also be responsible for maintaining accurate records, scheduling follow-up appointments, and performing other administrative tasks as needed.

Key Responsibilities:
  • Check in patients and schedule appointments accurately and efficiently
  • Interact with patients, family members, and healthcare team members in a professional and courteous manner
  • Maintain accurate records and schedules
  • Schedule follow-up appointments and procedures
  • Perform other administrative tasks as needed

Requirements:
  • Medical front desk experience (1-2 years preferred)
  • Flexibility to work Saturdays and travel to other sites (Phoenix and Gilbert)
  • Availability to work Monday through Thursday 7:00 - 7:00, Friday 7:00 - 5:30, and Saturday 7:00 - 3:00

Benefits:
  • Robust paid time off package including sick time, holidays, and paid time off
  • Medical, dental, and vision insurance
  • 401(k) with company contribution and profit sharing
  • Pet insurance and ID theft protection


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