Patient Services Coordinator

4 days ago


Phoenix, Arizona, United States Barrow Brain & Spine Full time
Join Our Team at Barrow Brain and Spine

We are seeking a highly skilled and compassionate Patient Services Specialist to join our team at Barrow Brain and Spine. As a key member of our patient care team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our patients and visitors.

Key Responsibilities:
  • Welcome patients, visitors, and staff with a warm and professional greeting
  • Register patients and check them in for appointments
  • Answer or refer inquiries in a timely and accurate manner
  • Prepare the office for daily activities and maintain a clean and organized workspace
  • Collect co-pays and issue receipts as necessary
  • Notify physician offices and clinic staff of patient arrivals
  • Maintain accurate and timely patient information in our electronic medical record system
  • Answer telephones and transfer calls to the appropriate staff member
  • Scan paperwork into the EMR system, including outside records
  • Attend staff meetings and participate in special committees
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a medical office setting preferred
  • Knowledge of medical terminology desirable, but not mandatory
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
What We Offer:

As a Patient Services Specialist at Barrow Brain and Spine, you will have the opportunity to work with a world-class team of healthcare professionals who are dedicated to providing exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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