Specialty Account Manager

1 month ago

Denver, Colorado, United States CSI Pharmacy Full time
Job Title: Specialty Account Manager

CSI Pharmacy is seeking a highly motivated and experienced Specialty Account Manager to join our team. As a key member of our sales team, you will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.

Key Responsibilities:
  • Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
  • Formulate a business plan to achieve and exceed forecasted annual sales revenue goals.
  • Actively prospect referrals from present and prospective customers.
  • Handle customer complaints in accordance with Company policies and advise management promptly.
  • Develop territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.
  • Educate referral sources on all CSI services relating to customer needs and benefits.
  • Create competitive strategies and routing based upon market trends.
  • Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
  • Complete and submit all required reports and administrative duties in a timely manner.
  • Maintain current files and other records in accordance with Company instructions and requirements.
  • Meet established Company standards for selling skills, product knowledge/competitive knowledge, account and territory penetration, professional appearance and conduct, and keeping expenses within Company sales budget.
  • Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
  • Assist management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.
  • Provide high-quality services to the home-care patient and the home-care referral source.
  • Attend and participate in conventions, trade shows, and in-services relating to IV therapy.
  • Represent the company in an ethical, professional manner.
  • Maintain effective working relationships and cooperate with all personnel in the Company.
  • Perform other duties and responsibilities as assigned.
Qualification Requirements:
  • Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
  • Must possess the ability to multi-task and frequently change direction.
  • Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile.
Education and/or Experience:
  • College degree preferred or equivalent experience.
  • Minimum two years medical sales or equivalent experience.
  • Home infusion or specialty pharmacy experience a plus.
Work Environment:

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

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