Customer Support Engineer

5 days ago


Los Angeles, California, United States EcoFlow Full time
About the Role

We are seeking a skilled Technical Support Engineer to join our team at EcoFlow Inc. in LA. As a key member of our customer support team, you will be responsible for providing top-notch product training and installation training, as well as on-site technical service solutions for both ToC users and ToB customers.

This is a full-time position that offers a competitive salary package and performance-based bonus. You will have the opportunity to work with a positive and warm team, enjoy flexibility in your working type, and receive transparent information transfers.

Your Key Responsibilities
  • Provide product training and installation training to ensure customers have the necessary knowledge to utilize our products effectively.
  • Offer on-site technical service solutions for customers in need, ensuring timely and efficient resolution of their issues.
  • Participate in trade shows and technical exchanges to stay up-to-date with industry developments and promote our brand.
Your Profile

To be successful in this role, you should have at least 5 years of experience in installation work or electrician work in the USA. Familiarity with market electrical products and their installation is also essential. Additionally, you should possess an Electrician Certificate and have a good understanding of USA's installation policies.

An Education requirement is a Bachelor degree in Electrical and Electronics, Battery, IT, IOT, or a related field. We welcome applicants who are outdoor enthusiasts and have a strong passion for renewable energy.

What We Offer
  • A competitive salary package: $120,000 per annum (estimated based on similar positions in the industry).
  • A flexible working environment: Our office hours are designed to accommodate different work styles and preferences.
  • A positive and supportive team: You will be part of a dynamic team that values open communication and collaboration.


  • Los Angeles, California, United States Elite Call Support Center Full time

    Elite Call Support Center: Unlocking the Potential of Smart ContractsWe are seeking a highly skilled Smart Contract Engineer - Blockchain Innovator to join our team. As a key member of our engineering team, you will play a vital role in deploying core EVM (Solidity) smart contracts and supporting our ecosystem.About the RoleThis is an exciting opportunity...

  • IT Support Engineer

    6 days ago


    Los Angeles, California, United States Dav-Lear Systems Full time

    Job Title:IT Support Specialist EngineerJob Description:Member of the support team responsible for day-to-day activities at Los Angeles International Airport.Job Duties:Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs).Perform site surveys for new...


  • Los Angeles, California, United States Aquent Full time

    Aquent is Hiring a Senior FPGA/ASIC Design Verification EngineerOur client, a leading company in the field of electronic design automation, is seeking an experienced Senior FPGA/ASIC Design Verification Engineer to join their team.About the Role:The successful candidate will be responsible for owning functional verification for a custom controller. This...


  • Los Angeles, California, United States Dynamic Solutions Technology LLC Full time

    About Us: Dynamic Solutions Technology, LLC is a premier strategic services firm providing IT and service needs for commercial and government clients.Job Overview:We are seeking a full-time Information Security Analyst to support our DoD customer. The position will be based in the China Lake, CA area.Key Responsibilities:Assist in network monitoring and...


  • Los Angeles, California, United States CUSTOMIZED SUPPORT SERVICES INC Full time

    About UsCustomized Support Services, Inc. is a leading provider of Supported Living Services in West Los Angeles, CA.Job SummaryWe are seeking compassionate and skilled Caregiver Support Professionals to join our team. As a Caregiver Support Professional, you will play a vital role in supporting individuals with developmental disabilities, providing them...


  • Los Angeles, California, United States WASH Laundry Full time

    OverviewWASH is a leading provider of laundry services across the USA and Canada, trusted by customers for their expertise and dedication. Our team strives to foster a sense of purpose and achievement in our work while upholding our core values.We value our employees and encourage their growth and development to support the continued performance and...


  • Los Angeles, California, United States Woongjin, INC. Full time

    Sales and Customer Support Specialist Role SummaryThis role offers a unique opportunity to develop your communication and collaboration skills while ensuring alignment with our 3PL call center through regular meetings.Maintain regular communication and collaboration skills with our 3PL call center conducting weekly meetings to ensure alignment and address...


  • Los Angeles, California, United States Focused HR Solutions Full time

    Focused HR Solutions is a direct client with an opening for a Help Desk Support specialist. We are looking for an individual who can provide exceptional customer service and technical support to our end-users.Job OverviewThe position is temporary, up to 5 months, with the option of extension. The role requires working from home on Fridays and being available...


  • Los Angeles, California, United States Northrop Grumman Full time

    Northrop Grumman is seeking a Production Engineering Specialist to support various programs under Advanced Weapons Systems.The role of the Production Engineering Specialist is to lead Northrop Grumman to success by utilizing capacity modeling software, Digital Transformation and common engineering tactics.The specialist will use advanced knowledge of...


  • Los Angeles, California, United States Tel-Us Call Center Full time

    Job OverviewTel-Us Call Center is a 24/7/365 medium-sized call center, providing customer support for various businesses, medical offices, and crisis lines. We are seeking a Customer Support Representative who can communicate fluently in both English and Spanish to answer incoming calls and provide excellent customer service.


  • Los Angeles, California, United States Northrop Grumman Full time

    Northrop Grumman is seeking an Industrial Engineer 4 to support various programs under Advanced Weapons Systems. The role of the Industrial Engineer (IE) is to lead Northrop Grumman to success by utilizing capacity modeling software, Digital Transformation and common IE tactics.The IE will use advanced knowledge of industrial/manufacturing engineering...


  • Los Angeles, California, United States Vaco Full time

    Vaco is partnering with a leading Lighting Manufacturing company to fill a Customer Service/Sales Support Manager position. As the ideal candidate, you will oversee the efficient management of quotations and customer support teams, ensuring high performance metrics. Key responsibilities include verifying system accuracy and managing orders in a timely...


  • Los Angeles, California, United States Divergent Full time

    About the RoleWe are seeking an experienced Principal Design Engineer, Structures Aerospace & Defense to support the next generation of industry-leading aerospace frame architecture development. This role will play a critical part in transforming vehicle structural systems away from traditional manufacturing by utilizing new materials and technologies.The...


  • Los Angeles, California, United States Northrop Grumman Full time

    About the Position:Northrop Grumman is seeking an Electrical Engineering Specialist to join our team in Northridge, California. The successful candidate will be responsible for coordinating and collaborating with diverse engineering design teams to provide imaginative technical solutions to a wide range of complex problems.Job Summary:The Electrical...


  • Los Angeles, California, United States Catalyst Talent Strategy Consulting Full time

    About the JobAs a Field Service Engineer at Catalyst Talent Strategy Consulting, you will play a critical role in delivering exceptional technical support to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key Responsibilities:Provide on-site and phone support to resolve complex technical...


  • Los Angeles, California, United States Paragon Full time

    Key Responsibilities:Triage, diagnose, and replicate complex technical issues reported by customers.Work directly with customers to understand their technical challenges, guiding them through troubleshooting and resolution processes.Collaborate with customers to replicate issues in a controlled environment, providing clear explanations and updates throughout...


  • Los Angeles, California, United States Bruker Full time

    We are looking for a skilled Field Service Engineer to join our team of service professionals at Bruker, a leading analytical instrumentation company.Our highly trained and experienced Field Service Engineers provide timely, accurate, and professional service and support directly to customers to ensure system performance and uptime. As customer champions and...


  • Los Angeles, California, United States Northrop Grumman Full time

    Northrop Grumman Defense Systems is seeking a skilled Associate Systems Engineer to join our team of experts in Northridge, CA. With a strong background in system engineering, you will play a crucial role in coordinating and collaborating with diverse engineering design teams to provide innovative technical solutions to complex problems.We are committed to...


  • Los Angeles, California, United States Northrop Grumman Full time

    We are seeking an experienced Advanced Technical Solutions Engineer to join our team at Northrop Grumman in Northridge, California. This role will involve working on complex technical projects, collaborating with cross-functional teams, and developing innovative solutions to meet the needs of our customers.Job SummaryThe Systems Engineer will be responsible...

  • NetSuite Engineer

    6 days ago


    Los Angeles, California, United States Myers-Holum Full time

    About the Role:This critical position is part of our Talent Solutions client's team, where we have a strong partnership. As a NetSuite Engineer, you will focus on the dynamic needs of this client's success with NetSuite and other integrations.This role plays a vital part in serving as the company's NetSuite Engineer, understanding AWS infrastructure and its...