Sales and Customer Support Specialist

1 week ago


Los Angeles, California, United States Woongjin, INC. Full time
Sales and Customer Support Specialist Role Summary

This role offers a unique opportunity to develop your communication and collaboration skills while ensuring alignment with our 3PL call center through regular meetings.

  • Maintain regular communication and collaboration skills with our 3PL call center conducting weekly meetings to ensure alignment and address any issues.
  • Interaction with customers (Delivery, Questions regarding products, exchange, and return).
  • Conduct monthly analysis of customer service-related issues and prepare detailed reports for management.
  • Corrective action planning to improve CRM process.

Estimated Salary: $45,000 - $65,000 annually.


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