Dermatology Clinic Representative

6 days ago


Chicago, Illinois, United States Northwestern Medicine Full time

Job Summary:

We are seeking a skilled Patient Service Ambassador to join our team at Northwestern Medicine. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities:

  • Provide timely and accurate information to patients and their families regarding their appointments, treatments, and medical records.
  • Assist patients with navigating our healthcare system, including scheduling appointments and accessing medical services.
  • Respond to patient inquiries and concerns in a professional and empathetic manner.
  • Collaborate with healthcare providers and other team members to ensure seamless patient care.
  • Participate in ongoing training and education to stay up-to-date on the latest healthcare trends and best practices.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and critical thinking skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Apply Now:



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