User Experience Design Lead

19 hours ago


Cambridge, Massachusetts, United States Coa Solutions LLC Full time
Job Overview

We are seeking an experienced Senior Product/Interaction Designer to join our team at Coa Solutions. In this role, you will be responsible for leading and high-priority government modernization projects, delivering critical services to millions of people.

About the Role

This is a 3-month contract-to-hire position with a salary range of $135,000 - $150,000. As a Senior Product/Interaction Designer, you will work on innovating how taxpayers file for the IRS, collaborating with cross-functional teams to create accessible, mobile-first designs that solve problems and meet user needs.

Key Responsibilities
  • Performing desk research in discovery phases to understand user needs, business needs, policies, and processes.
  • Executing high-quality design deliverables against known problems while working under the direction of a more senior team member.
  • Leading the client through exercises, showcasing your work, and demonstrating and explaining your design decisions.
  • Create accessible, mobile-first designs (from low- to high-fidelity) that solve problems and meet user needs, using and extending the U.S. Web Design System.

Requirements and Qualifications

To be successful in this role, you should have at least 5 years of experience in end-to-end product design, including baseline user and concept testing. You should also be able to take initiative, proactively survey project and stakeholder needs, and communicate, suggest, collaborate, and execute on methods that will ensure the scoped work is completed and hone in on improvements moving forward.

Benefits

We value balance and flexibility. Our positions are remote and provide the following benefits: self-managed PTO, 3 weeks of accrued PTO including 11 federal holidays, medical, vision, and dental insurance options, employer-paid life insurance, and a competitive and equitable salary.

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