User Experience Content Strategist

3 weeks ago


Cambridge, Massachusetts, United States Coa Solutions LLC Full time
Transforming Government Services with Coa Solutions LLC

Coa Solutions is dedicated to revolutionizing government services, focusing on human-centered and accessible solutions. As a Senior Content Designer at Coa (IRS), you will be part of the team developing Direct File, an innovative tool for tax filers. Collaborate with a full-stack design team to transform complex tax code into clear instructions and tasks.

Key Responsibilities:
  • Translate complex tax code into clear, task-oriented instructions for tax filers.
  • Work with a leading design team to transform complex tax code into a seamless filing experience.
  • Develop, execute, and iterate on content design deliverables, collaborating with design research, UX design, product design, and visual design teams.

Requirements:
Able to learn, adapt, and add to existing design principles by translating complex tax code into clear instructions.
At least 5 years of experience in end-to-end product design, including baseline user and concept testing.



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