Client Relations Specialist

2 weeks ago


Akron, Ohio, United States Richard Fernandez - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary structure
  • Comprehensive dental coverage
  • Health insurance options
  • Generous paid time off
  • Opportunities for training and professional development
  • Potential for career advancement
ROLE OVERVIEW:
Richard Fernandez - State Farm Agent is on the lookout for a detail-oriented and proactive individual to assist our insurance agent in acquiring and retaining clients. As an Account Associate on the State Farm Agent Team, your commitment to customer service, keen attention to detail, and sales acumen will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced environment will create pathways for career growth and increased earnings.

We are eager to integrate your enthusiasm into our team as we strive for collective success.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based review approach to inform clients about insurance alternatives.
  • Employ exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
  • Strong dedication to customer service
  • Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing)
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life License
  • Capability to meet mutually established objectives
  • Interest in marketing products and services tailored to customer needs
ADDITIONAL BENEFITS:
  • Salary plus commission/bonus structure
  • Paid time off including vacation and personal/sick days
  • Health benefits package
  • Profit-sharing opportunities
  • Growth potential and opportunities for advancement within the office


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