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Client Relations Specialist
2 months ago
- 401(k) matching
- Performance-based bonuses
- Competitive salary structure
- Comprehensive dental coverage
- Health insurance options
- Generous paid time off
- Professional training and development
- Opportunities for career advancement
Richard Fernandez - State Farm Agent is in search of a detail-oriented and efficient professional to assist our insurance agent in attracting and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulousness, commitment to customer relations, and sales acumen will prepare you for this dynamic role. Your contributions as a proactive individual who excels in a fast-paced setting will facilitate your career growth and enhance your earning potential.
We are eager to integrate your enthusiasm into our team as we strive for collective success.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, following up as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Utilize a customer-centric, needs-based review approach to inform clients about insurance alternatives.
- Employ excellent communication skills to effectively address customer needs while fostering business growth.
- Strong dedication to customer service
- Preferred experience in sales (outside sales, inside sales representative, retail sales associate, or telemarketing)
- Ability to obtain Property and Casualty License
- Ability to secure a Life License
- Capability to meet mutually established objectives
- Interest in marketing products and services tailored to customer needs
- Salary plus commission/bonus structure
- Paid time off including vacation and personal/sick days
- Health benefits package
- Profit-sharing opportunities
- Potential for growth and advancement within the office