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Client Relations Specialist

2 months ago


Akron, Ohio, United States Richard Fernandez - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary structure
  • Comprehensive dental coverage
  • Health insurance options
  • Generous paid time off
  • Professional training and development
  • Opportunities for career advancement
ROLE SUMMARY:
Richard Fernandez - State Farm Agent is in search of a detail-oriented and efficient professional to assist our insurance agent in attracting and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulousness, commitment to customer relations, and sales acumen will prepare you for this dynamic role. Your contributions as a proactive individual who excels in a fast-paced setting will facilitate your career growth and enhance your earning potential.

We are eager to integrate your enthusiasm into our team as we strive for collective success.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based review approach to inform clients about insurance alternatives.
  • Employ excellent communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
  • Strong dedication to customer service
  • Preferred experience in sales (outside sales, inside sales representative, retail sales associate, or telemarketing)
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life License
  • Capability to meet mutually established objectives
  • Interest in marketing products and services tailored to customer needs
ADDITIONAL BENEFITS:
  • Salary plus commission/bonus structure
  • Paid time off including vacation and personal/sick days
  • Health benefits package
  • Profit-sharing opportunities
  • Potential for growth and advancement within the office