Field IT Support Specialist
2 weeks ago
We are seeking a dedicated Onsite IT Service Technician to join our team at Centric Business Systems - powered by UBEO. This role involves providing technical support and maintenance for equipment at client locations within a designated area.
Key Responsibilities:- Perform service and repairs on equipment at customer sites, ensuring high levels of satisfaction.
- Configure IP addresses, install printer drivers, and offer training to clients on printing functionalities.
- Collaborate effectively with fellow technicians and the dispatch team to achieve shared objectives of customer satisfaction.
- Journeyman level technical expertise, typically acquired through technical schooling and a minimum of 2 years of relevant experience.
- Strong customer service skills and effective time management abilities.
- Possession of reliable transportation and a valid driver's license.
- Proficient computer skills, including email communication, basic Excel knowledge, and troubleshooting capabilities.
- Experience in copier repair and maintenance is preferred, particularly with brands such as Ricoh, Sharp, HP, or Kyocera.
- Comprehensive training programs led by industry experts, along with company-sponsored manufacturer training.
- Opportunities for career advancement and leadership roles for high performers.
- Competitive hourly wage with potential for monthly bonuses.
- Health benefits including Medical, Dental, Vision, and a Health Reimbursement Account.
- Life insurance and Short-Term Disability coverage.
- Generous paid time off and holiday benefits.
- 401k matching and profit-sharing plans.
- Reimbursement for gym memberships.
Join us in delivering exceptional service and support to our valued customers.
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