Operations Manager

3 days ago


Seaside, California, United States MV Transportation Full time
Job Summary

MV Transportation is seeking an experienced Operations Manager to provide strategic leadership and direction to our transportation operations. The ideal candidate will have a proven track record of managing transportation services, with a focus on safety, customer satisfaction, and operational efficiency.

Key Responsibilities
  • Operational Leadership: Provide strategic direction and oversight to our transportation operations, ensuring compliance with company policies, contractual obligations, and regulatory requirements.
  • Performance Management: Develop and implement performance metrics to measure operational efficiency, safety, and customer satisfaction, and make data-driven decisions to drive improvement.
  • Team Management: Lead and manage a team of transportation professionals, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Customer Relations: Foster strong relationships with customers, understanding their needs and expectations, and working to exceed their satisfaction levels.
  • Safety and Compliance: Ensure that all transportation operations are conducted in a safe and compliant manner, with a focus on preventing accidents and injuries.
  • Process Improvement: Identify opportunities to improve operational processes and procedures, and implement changes to drive efficiency and effectiveness.
Requirements
  • Experience: 1-3 years of experience in a transportation management role, with a focus on operations, safety, and customer satisfaction.
  • Education: Bachelor's degree in a related field, such as transportation management, business administration, or a related field.
  • Skills: Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders. Ability to analyze data and make data-driven decisions. Knowledge of transportation regulations and industry best practices.


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