Customer Engagement Specialist

2 weeks ago


Springfield, Vermont, United States New England Wireless Full time
Position: In-Store Sales Associate - Wireless
Sign-On Bonus: $2000

Are you seeking a role that fosters both professional and personal development? Do you have a passion for cutting-edge technology? If you are an energetic individual who enjoys assisting others and is motivated to succeed, we invite you to explore this opportunity.

About Us:
New England Wireless, a family-owned Authorized Agent for UScellular, is expanding with multiple locations. We are in search of driven and enthusiastic candidates to join our sales team.

What We Provide:
  • Competitive base salary ($15/hour) along with unlimited commission and bonuses.
  • Comprehensive benefits package including medical, dental, vision, disability, and life insurance for full-time employees.
  • 401K retirement plan with corporate matching after one year of service.
  • Paid Time Off for work-life balance.
  • Opportunities for career advancement in a growing industry.
  • A total rewards package featuring high-quality training and the potential for transfers between various locations.

New England Wireless is committed to fostering a diverse and talented workforce.

Job Responsibilities:
  • Promote and sell all products and services available through US Cellular.
  • Manage all sales-related administrative tasks, including completing customer contracts, processing payments, and maintaining inventory.
  • Develop a thorough understanding of company offerings, pricing structures, promotions, and service features.
  • Stay informed about competitive products and provide valuable feedback to management regarding market trends.
  • Address customer service inquiries effectively, showcasing a commitment to excellence.

Key Qualifications:
  • Consistently meet and exceed personal sales targets.
  • Engage and educate customers through effective product demonstrations tailored to their needs.
  • Build lasting relationships with customers to foster loyalty.
  • Stay updated on the latest technology and entertainment devices.
  • Deliver prompt, friendly, and courteous service to customers both in-person and over the phone.


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