Luxury Sales Associate

3 days ago


New York, New York, United States Wolford Retail Stores Full time
Job Opportunity: Luxury Sales Associate

We are seeking a talented individual to fill the role of Luxury Sales Associate at our boutique in Prince Street.

About the Role:

  • As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and promoting sales by presenting products to customers, explaining benefits, features, quality, prices, and product care.
  • You will achieve given sales and KPI targets through initiating cross-selling and add-ons.
  • Maintaining Client Book & actively gaining new customers for database is also an essential part of this role.

Key Responsibilities:

  • Merchandise the boutique including window deco & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines.
  • Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise.
  • Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.
  • Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
  • Handle the POS and cash system.
  • Maintain cash handling records, reports, and opening and losing procedures.
  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
  • Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports.
  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines.
  • Safeguard company property and enforce loss prevention standards.
  • Possible Key holding responsibilities.

Benefits:

  • Become a Brand Ambassador for Wolford.
  • We offer clothing from each new collection to employees.
  • Vacation, Personal, Sick time off.
  • Insurance.

Salary Estimate: $45,000 - $60,000 per annum based on experience and location.

Requirements:

  • Previous experience in a Luxury retail environment preferred.
  • Proficiency with POS systems.
  • Exceptional customer service skills to address inquiries and resolve issues promptly.

About Us:

Wolford is the essence of luxury on your skin. Honoring our heritage for knitting expertise, we strive for an innovative selection that complement the world's finest legwear, providing an aesthetical comfort and tailored customer experience. Ever evolving, we constantly exceed expectations and grow profitably with a desirable and innovative brand. We are proud of the unique skills of our employees and our presence around the globe. Together, we are building a company that inspires our people to reach their potential, achieve our goals and share our success.



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