Operations Lead
3 weeks ago
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions, leveraging cutting-edge technology to revolutionize the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America, offering a competitive advantage in the market.
As an Operations Lead in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations.
Key Responsibilities:
- Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
- Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
- Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
- Foster positive working relationships with warehouse team, contract carriers, and driver helpers
- Manage the dispatch of contract carriers and resolve issues throughout the day
- Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
- Train and develop contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations
Requirements:
- 4 years of experience in operations
- Experience with Microsoft Office
- 2 years of experience in logistics or transportation, inventory control, and merchandise reconciliation
- Excellent verbal and written communication skills
- Strong interpersonal and leadership skills
This role requires the ability to lift up to 50 lbs. and work in a fast-paced environment.
RXO offers a comprehensive benefits package, including competitive pay, health insurance, 401(k) with company match, life insurance, disability, employee assistance program, paid time off, and tuition reimbursement program.
We welcome everyone regardless of background, identity, or ability, and we are proud to be an Equal Opportunity/Affirmative Action employer.
RXO is committed to performing with excellence, learning from one another, valuing diverse perspectives, operating safely, and building strong relationships.
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