BestDrive Operations Manager
3 hours ago
BestDrive, a subsidiary of Continental, is a leading provider of commercial tire solutions. As a Retail Store Manager, you will be responsible for running a BestDrive retail location, directing day-to-day operations, and developing strategies to improve customer service, drive sales, and increase profitability.
Key Responsibilities:- Oversee daily store operations, supervise employees, and manage inventory
- Manage all location staff functions to provide exceptional customer service and maintain financial integrity
- Obtain annual/monthly sales and production objectives to ensure profitability
- Protect assets, including inventory, accounts receivable, trucks, and equipment, to reduce operating costs
- Recruit, train, develop, and motivate employees
- Learn and work through the existing business operating system for billing of above sales channels
- Maintain an acceptable profit margin
- Maintain staff job results by coaching, counseling, and disciplining employees
- Perform manual tasks, including lifting, standing, bending, and squatting
- Manage safety, health, and environmental processes, including conducting safety huddles and reporting injuries and accidents
- Ensure compliance with local, state, and federal laws
- Develop successful sales plans to grow profitability
- Solicit commercial truck tire accounts in the store location and surrounding areas
- Responsible for the sale of new truck tires, retreads, and services
- Maintain current accounts with regular sales calls and follow-up
- Assist in quarterly inventory and maintain security of products and control measures
- Available to work rotating shifts, potentially nights and occasional weekends
- High School Diploma or equivalent
- Valid Driver's License in good standing
- 5 years' experience managing and leading people and/or projects
- Excellent written and oral communication skills
- Basic math skills
- Attention to detail
- Multitasking
Legal authorization to work in the U.S. is required. Continental provides equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law.
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