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FOH Shift Lead

2 months ago

Brooklyn, New York, United States Roberta's | New York Full time
FOH Shift Lead Job Description

About the Role:

We are seeking a highly motivated and experienced FOH Shift Lead to join our team at Roberta's | New York. As a FOH Shift Lead, you will be responsible for creating a positive and welcoming atmosphere for our guests, ensuring exceptional service, and leading a high-performing team.

Key Responsibilities:

  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of FOH operations.
  • Develop and implement strategies to improve guest satisfaction, increase sales, and enhance the overall dining experience.
  • Collaborate with the management team to achieve business objectives, including revenue growth, customer satisfaction, and employee engagement.
  • Provide coaching, guidance, and support to FOH team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Manage FOH operations, including scheduling, inventory management, and maintaining a clean and safe work environment.
  • Communicate effectively with guests, team members, and management to ensure seamless service delivery and resolve any issues that may arise.

Requirements:

  • 3+ years of FOH experience in a high-volume restaurant environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and organizational skills, with the ability to work in a fast-paced environment.
  • Food Handlers Certificate that meets local requirements.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to be part of a successful and innovative restaurant team.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you