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Customer Service Representative

2 months ago

Everett, Washington, United States Kathy Northrop - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations
  • Identify customer needs and market appropriate products and services to meet those needs
What We Offer
  • Competitive hourly pay plus commission/bonus
  • Comprehensive health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential and opportunities for advancement within our agency
  • License reimbursement
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented with a strong focus on customer satisfaction
  • Detail-oriented with a proactive approach to problem-solving
  • Able to learn computer functions and work in a team environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and have a passion for delivering exceptional customer service, we encourage you to apply. We will follow up with you on the next steps in the interview process.