Customer Experience Advocate

5 days ago


Albany, New York, United States COGENCY GLOBAL INC. Full time

Cogency Global Inc. is seeking an experienced Client Service Specialist to join our team in Albany, NY

About the Job

This role will involve working directly with clients to process orders, resolve issues and provide assistance in a timely manner.

You must be able to communicate effectively with clients, either verbally or in writing, and be proficient in Microsoft Office programs.

A bachelor's degree is required, and prior corporate knowledge and paralegal experience are preferred.

What We Offer

We offer a competitive salary of $55,000 per year, plus benefits including 80% covered Medical Insurance and 401k up to 5% price match.

We also have a commitment to diversity and inclusion, as well as access to FSA and educational assistance program.

Our office is located in Albany, NY and we are looking for someone who can start immediately.


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