Automotive Parts Sales Professional

6 days ago

Hayward, California, United States AutoNation Full time

**About Us**

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. We empower our customers to make informed decisions for their needs.

With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and communities.

**Your Role**

The Parts Retail Sales Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. Your goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

**Key Responsibilities**

  • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
  • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
  • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
  • Stock incoming inventory in the correct location.
  • Maintain the parts department in clean and orderly manner.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising display to promote product sales.
  • Provide an exceptional customer experience to drive loyalty.

**Measuring Success**

The performance of a Parts Retail Sales Associate is measured by achieving:

  • Achieve Parts Sales Targets
  • Achieve Customer Satisfaction Targets

**Requirements**

To be successful in this role, you must have:

  • High School diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • One year of experience in an automotive parts department
  • One year of sales experience
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills

**Compensation & Benefits**

This position pays $35,000 - $50,000 per year, dependent upon each candidate's unique experience and qualifications. You will also enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Additionally, you will have access to competitive compensation and 401k matching, Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.

**Join Our Mission**

At AutoNation, we are committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. If you do not meet every requirement, we encourage you to apply. Together, we can foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

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