Customer Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Customer Engineer to join our team at LanceSoft. As a Customer Engineer, you will be responsible for providing technical support and maintenance services to our customers, ensuring that their equipment is functioning properly and efficiently.
Key Responsibilities- Provide technical support and maintenance services to customers, including installation, repair, and replacement of equipment.
- Diagnose and troubleshoot technical issues with equipment, identifying and resolving problems in a timely and efficient manner.
- Perform routine maintenance and repairs on equipment, including cleaning, lubricating, and replacing parts as needed.
- Assist customers in understanding and utilizing equipment features and functionality.
- Develop and maintain strong relationships with customers, providing exceptional customer service and support.
- Collaborate with internal teams, including sales, marketing, and customer service, to ensure seamless delivery of services.
- Stay up-to-date with industry developments and advancements, applying knowledge to improve services and support.
- High School Diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
- Minimum 0-1 years of related experience in technical support, maintenance, or a related field.
- Strong technical skills, including knowledge of computer hardware, software, and networking.
- Excellent communication and interpersonal skills, with ability to work effectively with customers and internal teams.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong problem-solving skills, with ability to analyze complex technical issues and develop effective solutions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
- Associates or Bachelor's degree in a related field.
- Previous experience in technical support, maintenance, or a related field.
- Knowledge of industry-specific software and systems.
LanceSoft offers a comprehensive benefits package, including:
- Four options of medical insurance.
- Dental and vision insurance.
- 401(k) contributions.
- Critical illness insurance.
- Voluntary permanent life insurance.
- Accident insurance.
LanceSoft is a leading provider of global workforce solutions, committed to connecting businesses with the right people and people with the right businesses. We are driven by a passion for innovation and a commitment to excellence, with a focus on delivering exceptional results and value to our clients and employees.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of our business. We prohibit discrimination and harassment of any kind, based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
-
Customer Support Specialist
3 days ago
Knoxville, Iowa, United States LanceSoft Full timeJob Title: Customer EngineerAt LanceSoft, we are seeking a highly skilled and motivated Customer Engineer to join our team. As a Customer Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Install, maintain, and repair equipment within an assigned territory/region to ensure...
-
Store Maintenance and Cart Retrieval Specialist
2 weeks ago
Knoxville, Iowa, United States Walmart Full timePosition Overview:As a Store Maintenance and Cart Retrieval Specialist at Walmart, you will play a crucial role in ensuring a welcoming environment for our customers. Your responsibilities will include:Customer Experience: Create a positive first and last impression for shoppers.Cart Management: Efficiently collect and transport shopping carts from the...
-
Practical Nursing Specialist
4 weeks ago
Knoxville, Iowa, United States Accura HealthCare of Knoxville Full timeJoin Our Team as a Practical Nursing SpecialistAccura HealthCare of Knoxville is in search of dedicated Practical Nursing Specialists (LPNs) to enhance our team. If you are a nurturing and empathetic LPN who is committed to improving the quality of life for others through the care you deliver, we would be thrilled to explore the possibility of working...
-
Production Engineering Specialist
4 weeks ago
Knoxville, Iowa, United States 3M Full timePosition Overview:Job TitleProduction Engineering SpecialistJoin a Team of Innovators at 3MChoosing the right company to advance your career is crucial for both your professional growth and personal satisfaction. At 3M, we prioritize your development and ensure that our leadership is dedicated to your success. With a diverse workforce, global reach, and...
-
Care Specialist
5 days ago
Knoxville, Iowa, United States Care Initiatives Full timeJoin Our Team at West Ridge Specialty CareWe are seeking a dedicated and compassionate Care Specialist to join our team at West Ridge Specialty Care, a 78-bed long-term care skilled nursing community located in Knoxville, IA.About UsCare Initiatives is a leading provider of long-term care services, committed to delivering high-quality care and support to our...
-
Facility Operations Specialist
4 weeks ago
Knoxville, Iowa, United States CBRE Full timeFacility Operations SpecialistPosition OverviewThe primary objective of this role is to support the facility management team in fulfilling client facility requirements effectively.Key ResponsibilitiesAddress client inquiries and concerns, ensuring prompt and high-quality service delivery.Follow up with clients to guarantee satisfaction and resolve any...
-
Refrigeration and Climate Control Specialist
4 weeks ago
Knoxville, Iowa, United States Xanterra Full timeOverviewJoin our dynamic Engineering & Maintenance team at Xanterra and experience the unique environment of Death Valley National Park.About Us:Xanterra operates a variety of hospitality services in one of the most stunning national parks, offering a range of accommodations, dining options, and recreational activities.Our facilities include a historic inn,...
-
Dining Services Assistant
6 days ago
Knoxville, Iowa, United States Accura HealthCare of Knoxville Full timeAbout the RoleThe Dining Services Assistant plays a vital role in providing exceptional dining experiences for our residents. As a member of our team, you will assist with the preparation and serving of meals, maintaining a clean and safe environment, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesAssist with food preparation,...
-
Food Safety Specialist
2 weeks ago
Knoxville, Iowa, United States PSSI Full timePSSI - 209 North Godfrey Lane **Job Summary:**As a Food Safety Team Member at PSSI, you will play a critical role in protecting the nation's food supply.**Key Responsibilities:*** Work with and around PSSI issued sanitation chemicals* Clean and sanitize plants while understanding and complying with all food safety and safety policies and procedures* Perform...
-
Speech-Language Specialist
3 weeks ago
Knoxville, Iowa, United States Jackson Therapy Full timeJob SummaryJackson Therapy Partners is seeking a licensed Speech-Language Pathologist for a permanent position at a state-of-the-art facility, providing expert therapy for communication and swallowing disorders.About the Role1 year of experience under the supervision of a senior SLP.Completed CFY and current Certificate of Clinical Competence from...
-
Service Station Attendant
3 weeks ago
Knoxville, Iowa, United States Xanterra Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Station Attendant to join our Retail team at the Oasis at Death Valley.Key ResponsibilitiesProvide exceptional customer service to guests and visitorsOperate the service station, ensuring efficient and safe fueling and maintenance servicesWork collaboratively with the Retail team to...
-
IT Operations Manager
3 weeks ago
Knoxville, Iowa, United States Xanterra Full timePosition Overview: As a key member of our technology team, you will play a vital role in overseeing the IT operations within our organization. Your expertise will contribute to the seamless integration of technology in our hospitality services. Key Responsibilities: Manage and enhance IT infrastructure to support operational efficiency.Collaborate with...
-
Dietary Cook
2 weeks ago
Knoxville, Iowa, United States Midwest Health Full timeWe are seeking a skilled Cook to join our team at Midwest Health. As a Part-Time Cook, you will play a vital role in preparing and serving high-quality meals to our patients and residents.Key Responsibilities:Prepare and cook a variety of meals, including breakfast, lunch, and dinnerEnsure that all food is prepared and presented in a clean and safe...
-
Process Improvement Engineer
4 weeks ago
Knoxville, Iowa, United States 3M Full timePosition Overview:The role of the Manufacturing Engineer involves enhancing the efficiency and safety of production processes at 3M. You will engage with a diverse team of professionals dedicated to innovation and excellence.Key Responsibilities:Lead initiatives to improve safety, quality, and operational efficiency across manufacturing lines.Implement...
-
Pharmacist Professional
1 week ago
Knoxville, Iowa, United States Grx Holdings LLC Full time{"title": "Staff Pharmacist", "description": "Job SummaryWe are seeking a highly skilled and motivated Staff Pharmacist to provide exceptional patient care and services in our pharmacy.Key ResponsibilitiesInterpret and fill prescriptions, ensuring accuracy and compliance with professional standards and laws.Counsel patients on medication use, side effects,...
-
Customer Support Specialist
3 weeks ago
Knoxville, Tennessee, United States Girl Scout Council of Southern Appalachians Full timePosition OverviewAre you passionate about delivering exceptional customer support through various communication channels? Do you thrive in a role where assisting clients is your primary focus? If you are organized, detail-oriented, and eager to contribute to a nonprofit organization that empowers girls and young women, we invite you to consider this...
-
Customer Financial Support Specialist
4 weeks ago
Knoxville, Tennessee, United States Sitel Full timeCustomer Financial Support Specialist Role at Sitel Group Sitel Group is on the lookout for a Customer Financial Support Specialist to enhance our team. In this position, you will play a vital role in providing outstanding customer interactions through various communication platforms. Your responsibilities will include assisting clients with any suspicious...
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States Ole Ben Franklin Motors Full timeAbout Ole Ben Franklin MotorsAt Ole Ben Franklin Motors, we are on the lookout for dedicated Customer Support Specialists to enhance our team. Our goal is to deliver outstanding service to every customer by fostering relationships and building trust.Position OverviewStandard daytime hours from 9 am to 5 pm with alternating weekends offEvening shifts from 12...
-
Customer Support Specialist
3 weeks ago
Knoxville, Tennessee, United States RemX Full timeJob OverviewWe are seeking to hire a dedicated individual for an entry-level role within our Customer Support team. This position involves managing payments to Insurance Providers for escrow transactions related to mortgages. Candidates who possess a calm and composed demeanor on calls, alongside strong English communication skills and relevant experience,...
-
Customer Support Monitoring Specialist
4 weeks ago
Knoxville, Tennessee, United States DEFENDERS Full timeCompany Overview: DEFENDERS has been dedicated to safeguarding lives since its inception. As a leading provider of smart home security solutions, we are committed to protecting families, businesses, and larger commercial clients daily. Our ongoing innovation, cutting-edge technology, and strategic collaborations deliver products and services that ensure the...
-
Bilingual Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States Mvpind Full timePosition Title: Bilingual Customer Support SpecialistDepartment: Inventory ManagementCompany Overview: MVP is a worldwide leader in the manufacturing of fluid handling and production solutions tailored for industrial applications, particularly in the composites and adhesives sectors. With a legacy spanning over 80 years, MVP has established itself as a...
-
Sales and Customer Support Specialist
3 weeks ago
Knoxville, Tennessee, United States Glass Doctor of Knoxville Full timeJob OverviewAs a Sales and Customer Support Specialist, you will play a vital role in our organization, representing Glass Doctor of Knoxville during sales and service interactions. Your primary responsibilities will include driving sales initiatives and addressing customer inquiries and concerns. Upholding our core values, you will demonstrate respect and...
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States UT Federal Credit Union Full timeJob OverviewSUMMARY:The role involves addressing and responding to inquiries from members through the telephone support center. The individual is expected to deliver exceptional service to both current and prospective members via various communication channels including phone, email, and online banking. As the first point of contact, the representative...
-
B2B Customer Service Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Cellular Sales Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and detail-oriented B2B Customer Service Support Specialist to join our team at Cellular Sales. As a key member of our B2B Support Team, you will play a critical role in providing exceptional customer service to our business customers nationwide.Key ResponsibilitiesAnalyze and research business...
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, car rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate exceptional...
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, car rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year in a customer support role and demonstrate exceptional customer service abilities....
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, including air travel, vehicle rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate exceptional...
-
Customer Support Specialist
4 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, vehicle rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate strong...
-
Customer Support Specialist
3 weeks ago
Knoxville, Tennessee, United States Advanced Call Center Technologies Full timePosition Overview: Customer Experience Representative at Advanced Call Center Technologies (ACT)We are on the lookout for passionate individuals to represent our organization and enhance the experiences of our customers.At ACT, you will undergo extensive training in essential skills such as computer proficiency, negotiation strategies, and more.Become part...
-
Knoxville, Tennessee, United States Continental Full timePosition: Inside Sales and Customer Support SpecialistWorking Hours: 11am-8pm, Monday - FridayCompensation: SG 8Handle both incoming and outgoing communication for dealers and retail clientsOversee order processing, product adjustments, and delivery logisticsWork collaboratively with multiple departments to enhance customer experienceEnsure accurate order...
-
Sales Support Specialist
5 days ago
Knoxville, Tennessee, United States First Citizens Bank Full timeJob SummaryWe are seeking a highly skilled Sales Support Specialist to join our team at First Citizens Bank. As a key member of our sales team, you will play a critical role in supporting our customers and driving business growth.Key ResponsibilitiesClient Support: Provide exceptional customer service, addressing client inquiries, resolving issues, and...
-
Operations Support Specialist
2 days ago
Knoxville, Tennessee, United States Senior Financial Group Full timeOperations Support SpecialistWe are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Senior Financial Group. As an Operations Support Specialist, you will provide administrative support to our operational teams and agents, ensuring seamless day-to-day operations and exceptional customer service.Key...
-
Travel Nurse RN Specialist
2 weeks ago
Knoxville, Tennessee, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in providing high-quality care to patients in need. As a Travel Nurse RN Specialist, you will have the opportunity to work in a variety of settings and make a meaningful difference in the lives of others.Job...
-
Customer Care Specialist
4 months ago
Knoxville, United States Elotouch Full timeCreating an account has many benefits: * See order and shipping status * Track order history * Check out faster **Find Your Role at Elo** Customer Care Specialist Regular Full-Time Knoxville, TN, US 30+ days ago Requisition ID:1096 We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every...
-
Travel Nurse RN Specialist
2 weeks ago
Knoxville, Tennessee, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a highly skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:Our client, a reputable healthcare organization, is seeking a Travel...