Reactive Support Specialist

1 week ago


Amarillo, Texas, United States Runbiz Full time
Job Title: Reactive Support Technician

At Runbiz, we are seeking a highly skilled and motivated Reactive Support Technician to join our team. As a key member of our support services, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved quickly and efficiently.

Key Responsibilities:
  • Provide timely and effective technical support to clients via phone, email, or chat
  • Identify and resolve technical issues, escalating complex problems to senior technicians as needed
  • Document all interactions and resolutions in our ticketing system
  • Collaborate with internal teams to ensure seamless support delivery
  • Stay up-to-date with industry trends and technologies to provide expert advice to clients
Requirements:
  • Bachelor's degree in IT or related field (preferred)
  • 2+ years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • IT industry certifications (Microsoft) are a plus
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a talented team of professionals

We are committed to providing exceptional support to our clients, and we are looking for a skilled and dedicated Reactive Support Technician to join our team. If you are passionate about delivering outstanding technical support and have a strong desire to learn and grow, we encourage you to apply.



  • Amarillo, Texas, United States Runbiz Full time

    Reactive Support TechnicianJob Summary:The Reactive Support Technician is a critical role at Runbiz, responsible for providing exceptional support to clients. This position requires strong communication skills, technical knowledge, and a passion for problem-solving.Key Responsibilities:Quickly set client expectations and resolve reactive service...


  • Amarillo, Texas, United States Runbiz Full time

    Reactive Support TechnicianJob Summary:The Reactive Support Technician is a critical role at Runbiz, responsible for delivering exceptional client experiences and resolving technical issues efficiently. This position requires strong communication skills, technical knowledge, and a passion for problem-solving.Key Responsibilities:Set clear expectations with...


  • Amarillo, Texas, United States AMSG Inc Full time

    Job Title: Administrative SpecialistAMSG Inc is seeking a highly skilled Administrative Specialist to join our team in Amarillo, TX.Job Summary:The Administrative Specialist will provide administrative support to the OST Assistant Deputy Administrator and OST Senior Managers, as well as provide backup coverage for team members. The ideal candidate will have...


  • Amarillo, Texas, United States Insight Global Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at the Pantex Plant. As a Technical Support Specialist, you will provide onsite support to Consolidated Nuclear Security, ensuring the smooth operation of IT systems and resolving technical issues in a timely manner.Key ResponsibilitiesProvide technical support to VIP...


  • Amarillo, Texas, United States Insight Global Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at the Pantex Plant. As a Technical Support Specialist, you will provide critical support to Consolidated Nuclear Security, ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to VIP customers via phone, email, chat, remote...


  • Amarillo, Texas, United States Insight Global Full time

    Job Title: Technical Support Specialist - ClearedJob Summary:We are seeking a Technical Support Specialist - Cleared to join our team at Insight Global. As a Technical Support Specialist - Cleared, you will be responsible for providing technical support to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide technical support to...


  • Amarillo, Texas, United States Patterson Company LLC Full time

    Job SummaryThe Patterson Company LLC is seeking a highly skilled and motivated Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for assisting our sales and service staff with the delivery, installation, service, and operation of forage and silage inoculant products and application systems.Key...


  • Amarillo, Texas, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at the Pantex Plant, supporting Consolidated Nuclear Security. As a Technical Support Specialist, you will be responsible for providing top-notch support to our VIP customers via phone, email, chat, remote sessions, or in-person on-site.Key Responsibilities:Provide...


  • Amarillo, Texas, United States Patterson Company LLC Full time

    Job SummaryPatterson Company LLC is seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will provide technical support, maintenance, and repair for our software applications and network systems.Key ResponsibilitiesInstall and repair equipment and software applicationsProvide technical support and training to...


  • Amarillo, Texas, United States TECHNICAL SOLUTIONS Full time

    Job Description**Job Summary:**We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Technical Solutions. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our office.Key Responsibilities:Provide exceptional customer service as the first point of...


  • Amarillo, Texas, United States Balderrama Law Firm, PLLC Full time

    Job DescriptionWe are seeking an Office Support Specialist to become a part of our team at Balderrama Law Firm, PLLC. You will provide overall support to attorneys' business needs.Key Responsibilities:Manage the attorney calendar and schedule appointmentsAssist with the drafting of legal documents and correspondenceCommunicate with clients and the Court via...


  • Amarillo, Texas, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to clients via phone,...


  • Amarillo, Texas, United States Intellis Full time

    Job Title: Field Support Specialist Full TimeJob Location: Amarillo - Amarillo, TXJob Category: SalesJob Summary:The Field Support Specialist (FSS) role is a critical part of our sales team, providing support to our Account Managers and ensuring seamless coverage during vacation, sick leave, or special projects.Key Responsibilities:Train with Account...


  • Amarillo, Texas, United States Davy Knapp Photography Inc Full time

    We are seeking a highly motivated and enthusiastic Customer Service Specialist to join our team at Davy Knapp Photography Inc. As a Customer Service Specialist, you will be responsible for providing exceptional support to our customers, resolving their concerns, and delivering a top-quality customer experience.Key Responsibilities:Provide customer support...


  • Amarillo, Texas, United States West Techs Chill Water Specialist Full time

    Job OverviewWe are West Techs Chill Water Specialist, a leading provider of commercial and industrial chiller and boiler services. Our team is dedicated to delivering exceptional service and support to our clients.Key Responsibilities:Provide maintenance and repairs on a wide variety of commercial heating and air conditioning systems according to company...


  • Amarillo, Texas, United States Intellis Full time

    Job Title: Field Support Specialist Full TimeAt Intellis, we are seeking a highly motivated and organized Field Support Specialist to join our team. This role will provide critical support to our sales initiatives and ensure seamless coverage for our Account Managers during their absences.Key Responsibilities:Collaborate with Account Managers to train and...


  • Amarillo, Texas, United States Intellis Full time

    Sales Support Specialist Job Details **Job Summary:** We are seeking a highly motivated and organized Sales Support Specialist to join our team at Intellis. As a key member of our sales team, you will provide critical support to our Account Managers, ensuring seamless execution of sales initiatives and maintaining strong relationships with...

  • IT Support Specialist

    2 weeks ago


    Amarillo, Texas, United States TECHNICAL SOLUTIONS Full time

    Job Title: IT TechnicianJob Summary:We are seeking a skilled and motivated IT Technician to join our dynamic team at Technical Solutions. The ideal candidate will be responsible for providing technical support and troubleshooting for hardware and software issues, maintaining IT infrastructure, and ensuring that all systems are functioning optimally.Key...

  • IT Support Specialist

    2 weeks ago


    Amarillo, Texas, United States Texas Panhandle Centers Full time

    Job SummaryWe are seeking a highly skilled IT Helpdesk Technician to join our team at Texas Panhandle Centers. As a key member of our IT department, you will provide technical support to users via phone, email, chat, or in person, and troubleshoot hardware and software problems.Key ResponsibilitiesProvide exceptional customer service and technical support to...


  • Amarillo, Texas, United States Healthcare Talent Support Full time

    Job Overview:Healthcare Talent Support is seeking an experienced Emergency Medicine Physician for a long-term contract role in Amarillo, Texas.**Key Highlights:*** 1099 Contractor* $+ RVU* Medical malpractice and tail coverage provided* Scribe provided* IMLC state - Texas**About the Facility:*** Fourth largest employer in Amarillo* More than 3,000 employees;...