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Patient Financial Representative Senior

2 months ago


San Antonio, Texas, United States Christus Health Full time

Job Summary:

Christus Health is seeking a highly skilled Patient Financial Representative Senior to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring that our patients receive high-quality financial services while meeting or exceeding company key performance metrics.

Key Responsibilities:

  • Perform revenue cycle functions in a manner that meets or exceeds company key performance metrics.
  • Ensure departmental quality and productivity standards are met.
  • Collect and provide patient and payor information to facilitate account resolution.
  • Respond to all types of account inquiries through written, verbal, or electronic correspondence.
  • Maintain knowledge of insurance and billing guidelines and regulations for third-party payers.
  • Effectively communicate with internal and external customers to resolve account questions.
  • Comply with company, payer, and government regulations.
  • Demonstrate knowledge of coding regulations.

Account Resolution:

  • Collect balances due from payors for services.
  • Identify and forward proper denial information for resolution.
  • Maintain knowledge of collection requirements by payors.
  • Identify and resolve underpayments and credit balances.
  • Identify trends impacting account resolution.

Requirements:

  • High School Diploma or equivalent preferred.

Employment Type:

Full Time