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Bartender - Evermore Orlando Resort

2 months ago

Orlando, Florida, United States Evermore Orlando Full time
About Evermore Orlando Resort

Evermore Orlando Resort is a cutting-edge, 1,100-acre resort adjacent to Walt Disney World, offering upscale vacation rental homes, flats, and villas, a luxury Conrad hotel, 36 holes of world-class golf, and a massive 20-acre tropical beach complex around Evermore Bay. Our resort is designed to provide an unparalleled experience for our guests, with a focus on exceptional service and attention to detail.

Job Summary

We are seeking a skilled Bartender to join our team at Evermore Orlando Resort. As a Bartender, you will be responsible for providing exceptional service to our guests, creating a welcoming and attentive atmosphere, and delivering prompt and accurate service. You will also be responsible for maintaining a clean and organized bar area, handling cash and credit card transactions, and participating in training and development opportunities to expand your knowledge of beverages and mixology techniques.

Key Responsibilities
  • Create a welcoming and attentive atmosphere, engaging with guests and addressing their needs.
  • Greet and interact with guests in a friendly, attentive, and professional manner.
  • Anticipate when guests require additional service.
  • Provide recommendations on beverage selections, answer any questions about the menu, and deliver prompt service.
  • Tailor food and drink orders to meet guests' preferences and dietary restrictions.
  • Accurately take guests' food and beverage orders.
  • Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
  • Prepare and serve a wide variety of cocktails, wines, spirits, and non-alcoholic drinks with precision and consistency while adhering to presentation standards.
  • Follow standardized recipes and techniques to ensure the highest quality of beverages.
  • Garnish drinks creatively to enhance their presentation.
  • Maintain a clean and organized bar area, including the proper storage and rotation of beverages, glassware, and supplies.
  • Handle cash and credit card transactions accurately and efficiently, including processing payments, giving change, and closing tabs.
  • Participate in training and development opportunities to expand your knowledge of beverages, mixology techniques, and customer service skills.
  • Ensure that glassware, bar tools, and equipment are clean and in good working condition.
  • Monitor and manage inventory levels of spirits, wines, and other bar supplies.
  • Ensure compliance with state, federal, and local regulations for all F&B outlets.
  • Menus can be extensive and may change frequently. Bartenders need to be well-versed in the menu offerings, including ingredients, preparation methods, and any specials.
  • Stay up to date with the latest trends in mixology and beverage culture.
  • Possess a deep understanding of different types of spirits, wines, and liqueurs.
  • Educate guests about the history, origin, and characteristics of various drinks.
  • Must stay current with resort operations and food & beverage trends.
  • Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.
  • Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
  • Recognize signs of intoxication and handle situations appropriately.
  • Coordinate with the kitchen and wait staff to ensure smooth service and timely delivery of drinks.
  • Collaborate with other staff to maintain a well-organized and efficient bar operation.
  • Assist in training new bartenders and staff, if required.
  • Suggest premium or specialty drinks to enhance their dining experience and increase revenue.
  • Promote special promotions, wine pairings, and other offerings as directed by the management.
  • Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Complete side work as assigned.
  • Monitor and assess the condition of bar equipment and report any maintenance or repair needs promptly.
  • Speak with others using clear and professional language.
  • Ensure adherence to quality expectations and standards.
  • Follow all company and safety and security policies and procedures, and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Engage in a positive guest-focused environment.
  • Perform other duties as assigned.
Requirements
  • High school diploma
  • 2-4 years of hospitality and bartending experience, customer service focus
  • Knowledge of beverage mixing techniques, cocktail recipes, and presentation
  • Food, alcohol, and safety certifications under FL requirements
  • Written and verbal communication skills
  • Proven organizational and time management skills
  • Excellent communication and interpersonal skills; ability to interact with a wide range of people
  • Outstanding organizational and problem-solving skills
  • Ability to multi-task in a fast-paced environment
  • Capable of performing the role in a busy work environment
  • Proficient in reading safety procedures and operating guidelines
  • Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene
  • Familiarity with POS (Point of Sale) systems and basic math skills for handling payments
  • Inspired always to lead Evermore brand and team member values
  • Valid Florida Driver's License with an acceptable driving record
Physical Requirements
  • Able to safely lift, pull, and push up to 75 pounds
  • Able to stand, walk, stoop, kneel, bend, and reach
  • Subject to environmental conditions, work activities can occur inside and outside