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Busser/Runner - Evermore Orlando Resort

1 month ago

Orlando, Florida, United States Evermore Orlando Full time
About Evermore Orlando Resort

Evermore Orlando Resort is a 1,100-acre resort adjacent to Walt Disney World, featuring upscale vacation rental homes, a luxury Conrad hotel, 36 holes of world-class golf, and a massive 20-acre tropical beach complex around Evermore Bay.

The resort offers a range of amenities, including zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse.

We're seeking individuals who want to be part of building this exciting resort experience.

Key Responsibilities:
  • Create a welcoming and attentive atmosphere, engaging with guests and addressing their needs.
  • Anticipate when guests require additional service and greet and interact with them in a friendly, attentive, and professional manner.
  • Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
  • Communicate with other staff members to accommodate guest preference.
  • Retrieve food orders from the kitchen and ensure they are accurately prepared and plated, as well as correct temperature and inform kitchen if any adjustments are needed.
  • Transport food items to and from the kitchen between various outlets.
  • Present food with proper etiquette and explain any special features or details about the dishes when required.
  • Ensure compliance with state, federal, and local regulations for all F&B outlets.
  • Coordinate with the kitchen and service staff to ensure all items for a particular table are ready simultaneously to maintain the timing and flow of meal.
  • Collaborate with other staff to maintain a well-organized and efficient operation, ensuring special requests for each order.
  • Assist in training new staff, if required.
  • Always maintain a clean and organized work area, including stocking and replenishing supplies.
  • Collaborate closely with servers by assisting with their guests' needs.
  • Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Set up, stock, and maintain work areas.
  • Visually inspect tools, equipment, or machines.
  • Report any inconsistencies of the operation to leadership.
  • Inspect final products for presentation standards prior to delivery.
  • Replenish ice and maintain time and temperature sanitation standards.
  • Assist with restocking of inventory.
  • Perform general cleaning to maintain cleanliness of work area.
  • Complete side work as assigned.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
  • Speak with others using clear and professional language.
  • Ensure adherence to quality expectations and standards.
  • Follow all company and safety and security policies and procedures, and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Engage in a positive guest-focused environment.
  • Perform other duties as assigned.