Service Advisor Professional
6 days ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Dave Muller Automotive & Trailer. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and our service technicians, and driving sales growth through effective sales skills.
Key Responsibilities:- Customer Service: Greet customers, schedule appointments, and act as a liaison between customers and service technicians.
- Sales Skills: Utilize Mitchell1 POS system to create estimates and repair orders, and develop sales skills to promote related and additional sales.
- Workflow Management: Collaborate with the shop foreman to manage workflow and ensure efficient service delivery.
- Communication: Demonstrate excellent communication skills, including telephone skills, parts ordering, and explaining estimates and repair orders.
- Experience: At least 2 years of experience as a service advisor or service manager in the automotive industry.
- Technical Knowledge: Working knowledge of Mitchell1 POS system and basic technical automotive knowledge.
- Communication Skills: Excellent communication and customer relation skills.
- Competitive Pay: Competitive pay structure.
- Full-Time Position: Full-time position with a regular schedule.
- Benefits Package: Comprehensive benefits package, including health insurance, paid time off, and professional development assistance.
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2 weeks ago
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