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Automotive Service Operations Leader
2 months ago
At Ciocca Chevrolet, we are committed to making a difference in the automotive industry. We are currently looking for a skilled Automotive Service Operations Leader to enhance our dynamic team. With a robust network of dealerships and a variety of brands, this is an exceptional opportunity for professional growth.
Why Choose Ciocca Automotive?
- Competitive compensation and industry-leading pay structure
- Access to cutting-edge technology and software, including CDK Service and advanced diagnostic tools
- Utilization of video multi-point inspections, texting, and digital platforms
- Comfortable working environment with climate-controlled service areas
- Supportive and collaborative team culture
- Opportunities for career advancement and development
- Employee engagement initiatives and community service involvement
- Comprehensive benefits package including 401(k) with employer match, paid holidays, and more
Key Responsibilities:
- Analyze current and future service department needs, trends, and profitability
- Set and implement short and long-term operational and financial goals for the service department
- Ensure that company policies and objectives are communicated and adhered to within the team
- Evaluate departmental performance and implement necessary improvements
- Recruit, mentor, and manage automotive technicians and service advisors
- Focus on enhancing customer satisfaction and service advisor performance
Qualifications:
- Previous experience as an Automotive Service Manager in a dealership environment is preferred
- Strong dedication to work and achieving results
- Ability to foster and maintain a positive workplace culture
- Detail-oriented with a commitment to following established processes
- Proficient in coaching and developing team members
- Willingness to embrace the Ciocca culture and operational procedures
Ciocca Automotive is proud to be an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and a pre-employment drug screening.
