Business Service Advisor
2 weeks ago
As a key member of our National Corporate Transactions team, the Client Service Representative plays a vital role in fostering relationships with our clients. You will be instrumental in understanding their distinct needs and providing tailored solutions that enhance their operational efficiency.
Key Responsibilities:
- Establish and nurture client relationships to gain insights into their specific requirements.
- Conduct thorough research and analysis of legal documents.
- Respond to inquiries and fulfill requests from both internal and external stakeholders through various communication channels.
- Deliver exceptional service to ensure client satisfaction.
- Manage client portfolios effectively while organizing workflows to meet deadlines.
- Perform data entry, electronic filing, and document retrieval with precision.
- Navigate multiple databases efficiently to access and update information.
- Identify and recommend process enhancements to improve service delivery.
- Proactively maintain and expand existing client accounts by recognizing opportunities for additional services.
To excel in this role, candidates should possess:
- A minimum of 5 years of experience in a business-to-business customer service or administrative role.
- A proactive and energetic approach, thriving in a dynamic team environment.
- Exceptional attention to detail and accuracy.
- Strong research and analytical skills.
- Effective prioritization and time management abilities.
- Flexibility and adaptability to manage multiple tasks.
- Problem-solving aptitude.
- Proficiency in MS Office Suite, including Word and Excel.
- Excellent verbal and written communication skills.
- Experience with Salesforce is advantageous.
Corporation Service Company (CSC) is a leading provider of business, legal, and financial services, dedicated to delivering innovative solutions to clients worldwide. With a presence in over 140 jurisdictions and a workforce of more than 8,000 professionals, we are committed to excellence and continuous improvement. Our culture fosters diversity and inclusion, ensuring that every employee feels valued and empowered. Join us in making a significant impact in the business landscape.
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