Night Auditor Role

3 days ago


Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full time

The Rapid City Best Western Ramkota Hotel is seeking a skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of guest transactions, maintaining the integrity of the front desk operations, and providing exceptional customer service.

Job Summary

The Night Auditor position requires strong analytical skills, attention to detail, and excellent communication abilities. You will work closely with the front desk staff to ensure seamless guest check-ins and check-outs, manage cash handling procedures, and maintain accurate records.

Responsibilities
  • Review and verify all guest transactions to ensure accuracy and completeness
  • Maintain the front desk area in an organized and clean manner
  • Provide exceptional customer service to guests, responding promptly to their inquiries and resolving any issues in a professional and courteous manner
  • Collaborate with the front desk staff to ensure efficient and smooth guest experiences
  • Perform other duties as assigned by management
Qualifications
  • High school diploma or equivalent required; previous experience in hospitality preferred
  • Strong analytical and problem-solving skills, with attention to detail and organizational abilities
  • Excellent communication and interpersonal skills, with ability to work effectively with guests and colleagues
  • Ability to work varied shifts, including nights and weekends
  • Basic math skills and ability to handle cash and credit card transactions
Benefits
  • Competitive hourly rate: $15-$18 per hour (estimated salary: $31,200 - $37,440 per year)
  • Ongoing training and career development opportunities
  • Medical and dental insurance
  • PTO and paid holidays
  • 401(k) retirement savings plan
  • Disability insurance and life insurance
  • Discounts on hotel rooms and other perks

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