Customer Service Representative
3 weeks ago
Key Responsibilities:
- Engage with hotel guests in person and over the phone to provide exceptional customer service and resolve any issues that may arise.
- Compile financial data and prepare occupancy reports for the general manager.
- Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay.
Requirements:
- At least 1 year of prior experience in the hospitality industry.
- Strong bookkeeping skills and proficiency in Microsoft Word and Excel.
- Excellent management, communication, and multitasking abilities.
- A high school diploma or GED equivalent.
About stayAPT Suites Rock Hill:
As a Front Desk Associate, you will be part of a dynamic team that is dedicated to providing a memorable and enjoyable experience for our guests.
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