Veterinary Practice Partners: Veterinary Receptionist

4 days ago


Austin, Texas, United States Veterinary Practice Partners Full time
About the Role

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Veterinary Practice Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Responsibilities
  • Client Communication: Greet clients and their pets, complete the appointment sign-in process, and ensure a smooth and efficient experience.
  • Administrative Tasks: Assist with check-out, process payments, and maintain accurate records using our practice management software.
  • Phone and Email Support: Answer phone calls, respond to emails, and provide information to clients regarding appointments, services, and medication refills.
  • Outbound Calls: Make phone calls to remind clients of upcoming appointments and provide important information about their pets' care.
  • Knowledge and Skills: Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Cleanliness and Maintenance: Assist with maintaining a clean and organized hospital environment to ensure a great client experience.
Benefits
  • Competitive Salary: $16-$18/hr based on experience and skillset, plus a sign-on bonus.
  • Medical, Dental, and Vision Benefits: Comprehensive coverage for you and eligible dependents.
  • Paid Time Off: Enjoy a healthy work-life balance with paid time off for full-time employees.
  • 401(k) Plan: Take advantage of a retirement savings plan.
  • Continuing Education Allowance: Pursue professional development opportunities for licensed technicians.
  • Guardian Voluntary Benefits: Additional coverage options for you and your loved ones.
About Us

Veterinary Practice Partners is a dynamic and compassionate veterinary practice dedicated to providing exceptional care to our patients and their families. We are committed to creating a positive and inclusive work environment that supports the growth and well-being of our team members.



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