Director of Organizational Excellence at UMass Hillel
6 days ago
We are seeking a highly skilled and experienced professional to join our team as the Managing Director of Operations at Hillel International. This is a unique opportunity to make a meaningful impact on the lives of Jewish students and contribute to the growth and success of our organization.
Key Responsibilities- Organizational Management
- Develop and execute organizational goals and objectives
- Oversee the development and execution of a clear student engagement and program plan
- Manage annual calendar planning and coordination
- Foster strong communication, coordination, and transparency between staff teams, student leaders, and board members
- Partner with the Executive Director to manage strategic staff structure shifts and refinement of job portfolios
- Oversee and enhance inter-team collaboration and coordination
- Staff Management & Supervision
- Supervise Facilities & Operations Manager, Director of Student Life, and Office Manager
- Provide support and oversight to ensure successful implementation and coordination of student life program plan, facilities and food service operations, and administrative functions
- Manage calendar for annual staff goal setting and reviews
- Organize staff trainings and oversee staff meeting scheduling
- Improve and communicate organizational systems and policies
- Financial Management
- Partner with the Executive Director in budget planning and creation of annual budget
- Oversee organizational budget, coordinating budget tracking with senior staff and bookkeeper
- Create bi-annual budget projections, coordinating with the Executive Director and other senior staff and board members
- Create and maintain annual financial calendar; participate in and support the Finance Committee
- Manage, improve and communicate reimbursement processes
- Manage financial accounts, including adding and removing individuals and facilitating financial transfers
- Serve as liaison with CPA for annual financial review, 990, providing and gathering necessary information and coordinating with staff and board
- Oversee existing Hillel House insurance plans, meeting and communicating with insurance broker to ensure up-to-date and sufficient insurance coverage
- HR
- Implement a talent plan for the organization in partnership with the Executive Director and HR committee of the board
- Oversee all HR administrative functions, including communication of HR and benefits information to staff and answering HR questions
- Organize and oversee logistical elements of hiring and onboarding processes; lead or partner on hires and personnel management
- Make updates to Paycom, Hillel's HRIS, as needed in coordination with bookkeeper, Executive Director and Hillel International
- Liaise with Paycom for troubleshooting as needed
- Work with the Executive Director and board to update personnel manual and related policies
- Grants & Allocations Management
- Create and maintain annual grants and allocations calendar shared among relevant staff
- Manage grant applications and reporting, content creation, and deadlines among the Executive Director, Director of Advancement, and other staff
- Maintain and review grant contracts
- Systematize stewardship of partner organizations in collaboration with the Director of Advancement
- Manage grants involving Student Life staff and student leaders; improve and communicate related processes
- 5+ years of relevant experience in not-for-profit business management, academic administration, or executive leadership
- Bachelor's degree required, MBA or other relevant graduate degree preferred
- Authentic care for Hillel's mission and desire to help the Jewish student community thrive; relevant Jewish professional or educational experience
- Excellent interpersonal skills; ability to work with stakeholders at all levels of the organization, from students to board members
- Ability to calmly manage and problem-solve for a wide range of challenges
- Significant experience with budgeting, financial management, supervision, HR, and organizational administration and operations
- Experience organizing and facilitating collaboration between varied constituents, departments or stakeholders
- Experience implementing organizational change and strategic initiatives; innate strength in planning and project management
- Excellent analytical, organizational, and problem-solving skills. Excellent written and oral communication skills
- Fluency with varied software including Office Suite, Dropbox, Google Docs, and other similar systems; familiarity with QuickBooks
- A positive can-do attitude, drive for excellence, and ability to work well independently and with a team. Hard-working but able to have fun
- Salary of $100,000-$120,000 commensurate with experience
- A comprehensive benefits package, including health insurance, pension plan, Group Supplemental Retirement Annuity (GSRA), life insurance, Long Term Disability (LTD), Flexible Spending Plan, generous vacation/sick time, and parental leave
- Great professional development, mentoring, and skill-building opportunities
- Flexible work hours
- A fun dynamic work environment in a university setting with interaction with students, a great staff team, stakeholders
- The support of a wonderful national Hillel network
- The opportunity to have a meaningful impact on students' lives and the UMass campus community
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