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Product Specialist

2 months ago


Winona, Minnesota, United States Actalent Full time
Job Title: Product Specialist

At Actalent, we are seeking a highly skilled Product Specialist to join our team. As a Product Specialist, you will play a critical role in supporting customers and sales channels with product advice, selection, application, and set-up.

Key Responsibilities:
  • Support customers and sales channels with product advice, selection, application, and set-up
  • Liaison for engineering support on smaller customer projects and technical inquiries
  • Support new products during the development phase
  • Build and maintain relationships with internal and external customers
  • Establish and cultivate a working knowledge of products and their applications
  • Prepare and present quotes, provide technical support post-sale, and maintain strong business relationships
  • Advise customer, distributors, and sales agents on product selection and application
  • Serve as a technical resource post-sale and assist with product investigations
  • Maintain relationships with established customers and support new business development
  • Train sales agents and distributors on product applications
  • Collaborate with cross-functional teams to assess business opportunities and develop product growth strategies
Requirements:
  • Bachelor's degree or two-year degree and related experience, or equivalent experience
  • Proficient in MS Office (Excel, Teams, Word)
  • Proficient in using business systems to achieve results and improve processes
  • Strong customer-facing skills and the ability to resolve conflicts effectively
  • Excellent organizational and communication skills
  • Ability to work independently and know when to refer issues to others
About Actalent:

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

We are committed to diversity, equity and inclusion and strive to create a workplace where everyone feels valued, respected and empowered to contribute their best work. We believe that a diverse and inclusive workplace is essential to our success and the success of our clients.