Business Services Account Manager

4 weeks ago


Fort Lauderdale, Florida, United States TIBCO Full time
Role Overview

As a Business Services Account Manager, you will be responsible for selling SaaS solutions to existing Prime customers in the assigned territory. You will work closely with the Sales team to develop end-user customer accounts and apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end users.

Sales Acumen
  • Develop end-user customer accounts.
  • Apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end users.
  • Invest time and effort into learning and practicing prospecting techniques, while following up on inbound leads, qualifying, solution selling, negotiation, and closing sales.
  • For existing customer base, call on and develop relationships with an emphasis on new product sales to our customer base. Account expansion and retention activities include cross-selling into new areas, solution selling, negotiation, and closing.
  • Begin to achieve sales targets and demonstrate progress towards achieving account strategies with field counterparts.
  • Learn to input accurate and timely forecasts as well as opportunity updates for management visibility in territory pipeline.
  • Begin to establish relationships with systems engineers, consultants, and sales specialists to maximize full potential of every opportunity.
  • Learn and begin to deliver product presentations to customers focusing on selling and positioning ShareFile solutions.
  • Identify and develop opportunities across different product groups to leverage sales opportunities.
Your Superhero Uniform
  • University/Bachelor's degree or equivalent experience required.
  • 1-2 years of Software Sales experience (SaaS solutions preferred).
  • 1+ year of successful B2B sales experience at a software company in Inside Sales or similar environment preferred.
  • 1+ year of experience identifying and working with C-level contacts preferred.
  • Experience in a high-tech, indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology is preferred.
About Us

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap — a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave, and other protected classifications.



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