Food Service Operations Manager
4 days ago
Compass Group USA is seeking a skilled Food Unit Lead to oversee the daily operations of our food service team. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and providing exceptional service to our clients.
Key Responsibilities:- Coordinate the activities of food-service employees to ensure efficient and effective meal service.
- Provide quality customer service by providing one-on-one attention to detail and responding to customer complaints in a timely and professional manner.
- Oversee and participate in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
- Help plan menus and ensure timely and efficient meal service.
- Train employees and assign and coordinate work to promote efficiency and excellence in food and service.
- Determine work procedures, prepare work schedules, and expedite work flow.
- Use proper systems for completion of required daily/weekly/monthly reports, including inventory-cash reports, production records, payroll, and time-keeping.
- Responsible for proper cash handling as established by the Food Accounting Manual.
- Order food and other necessary supplies from approved sources or purveyors.
- Direct and participate in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
- Develop sanitation schedule and ensure food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
- Issue written and oral instructions.
- Help select and orient employees and oversee staff training in areas of responsibility.
- Opportunities for training and development.
- Retirement plan.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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