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Food Service Operations Manager

2 months ago

Worcester, Massachusetts, United States Compass Group USA Full time
Job Summary

**Job Title:** Food Service Operations Manager

**Job Summary:** We are seeking a highly skilled Food Service Operations Manager to join our team at Compass Group USA. As a key member of our food service team, you will be responsible for coordinating the activities of other food-service employees, ensuring the delivery of high-quality customer service, and maintaining a clean and safe dining environment.

Key Responsibilities
  • **Coordinate Food Service Activities:** Oversee and participate in the preparation and service of food and beverage items, ensuring compliance with company standards for presentation, sanitation, safety, and portion control.
  • **Provide Excellent Customer Service:** Provide one-on-one attention to detail, responding to customer complaints in a timely and professional manner.
  • **Train and Develop Team Members:** Train employees, assign and coordinate work to promote efficiency and excellence in food and service, and develop sanitation schedules to ensure a clean and safe dining environment.
  • **Manage Inventory and Supplies:** Order food and other necessary supplies from approved sources, and manage inventory and cash handling to ensure accurate financial reporting.
  • **Maintain a Safe and Healthy Environment:** Direct and participate in the overall sanitation and safety of the facility and employees, ensuring compliance with company standards and government regulations.
Requirements
  • **2 Years of Previous Food Lead Experience:** Proven experience in a food service leadership role, with a strong understanding of food safety and sanitation procedures.
  • **Excellent Communication Skills:** Strong communication and interpersonal skills, with the ability to work effectively with employees, customers, and management.
  • **Attention to Detail:** High level of attention to detail, with the ability to maintain accurate records and reports.
  • **Ability to Work in a Fast-Paced Environment:** Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and team productivity.
Benefits
  • **Competitive Pay and Benefits:** Competitive pay and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • **Opportunities for Advancement:** Opportunities for advancement and professional growth, with a focus on developing the skills and knowledge of our team members.
  • **Comprehensive Training Program:** Comprehensive training program, including on-the-job training and ongoing education and development opportunities.