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Customer Service Representative

2 months ago

Norwell, Massachusetts, United States Aramark Uniform Services Full time

Job Summary

Aramark Uniform Services is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless delivery of services and meet customer needs.
  • Develop and maintain strong relationships with customers to drive retention and growth.
  • Stay up-to-date on company policies, procedures, and products to provide accurate information to customers.

Requirements

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 3 years of experience in customer-facing roles, preferably in a sales or service environment.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Equal Opportunity Employer

Aramark Uniform Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.